Hear share app
Provides peace of mind for those who careĀ
Hear Share is the worldās first app that lets people wearing hearing aids share health and wellness information with people they select. Hear Share provides peace of mind to those you choose to share information with while helping you feel confident and independent.
With Hear Share, you can share helpful information like your physical activities, hearing aid usage and social engagement with pre-selected people. You decide what to share from your Thrive app.
Exclusive to Evolv AI and Livio Edge AI hearing aids.
Request an invitation
If you did not receive an invitation you can request one by following these steps:
- Download the Hear Share app from the Apple App Store or Google Play Store and install it.
- Open the Hear Share app.
- Tap on āRequest an invitationā.
- Enter the name and email address of the wearer.
- Wait for your invitation to arrive via email.
- Once your invitation arrives, follow the āYou received an invitationā steps.
How it works
Connecting and sharing information starts with an email invitation.
Wearer:
How to send an invitation
- In your Hearing aid app, go to Settings.
- Tap on āHear Shareā.
- Follow the prompts to send your invitation.
- Before you send your invitation, youāll be able to select what information you share.
- You can share with multiple caregivers. Each one will need a separate invitation.
The person youāre sending an invitation to can get started by following the steps for Caregivers.
A wearer can set up multiple connections so that they are able to connect with multiple caregivers if they choose.
Caregiver:
You received an invitationIf you received an invitation via email, follow these steps:
- Download the Hear Share app from the Apple App Store or Google Play Store and install it.
- Open the Hear Share app.
- Tap on āI have an invitationā.
- Follow the prompts to accept your invitation.
- Youāll be asked to create an account and enter a code. Refer to the email invitation you received for the code.
- You can connect with multiple wearers provided you’ve received invitations from each one
Getting to know the Hear Share app
Home Screen
- See whatās being shared with you and get a quick snapshot of how the wearer is doing anytime, anywhere.
- See the wearer’s hearing aid connection status and battery levels.
- Tap any ādata cardā to see more details.
- Tap date for calendar to select a different date, or use arrows to change days one at a time.
Activity Details
- View details about a particular feature being shared with you such as Steps.
- On the Steps detail screen, youāll see the number of steps taken that day, total distance and points earned towards the hearing aid wearerās hearing aid and activity data.
- View detailed data by Day, Week, Month or Year to see how the hearing aid wearer has done over time.
- Find tips to help you better support and encourage the hearing aid wearer.
- Learn more about that specific feature and whatās being measured.
Notifications
- Notifications will let you know things like whether the wearerās hearing aids are disconnected, if they experience a fall or if they meet an activity goal for the day.
- To choose which notifications youād like to receive go to the Menu and tap on Notifications.
For more information go to the Hear Share menu and select Help Center.
Hear Share Compatibility
Hear Share will run on any Apple device with iOS 12 or higher and any Android device with Android 6.0 or higher.
Phones of the same model can vary from country to country and may impact compatibility in some countries.
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