Dementia & Hearing Loss

What is Dementia?

Dementia is a syndrome that affects the cognitive function of an individual. It affects mainly elderly people but is not a deterioration that is typically found with ageing.

There is typically a reduction in memory, thinking, calculations, orientation, comprehension, learning capacity, language and judgment.

Aside from cognitive decline, emotional effects are also seen. Emotional control, social behaviour and motivation are all typically reduced with dementia.

For these reasons, dementia can be overwhelming on the patient’s carer and/or families. It is one of the major reasons for disability and dependency among the elderly. Dementia can create a physical, social and psychological strain on all those that are involved.

Common symptoms of dementia

Dementia may affect all people in different ways. But it’s effects can typically be summarised into three stages

Early-stage

As the onset of dementia can be very gradual, this stage may often be overlooked.
Common symptoms include

  • Forgetfulness
  • Disorientation with time and location

      Middle stage

      Symptoms are now clearer and more disabling.
      Common symptoms include

      • Short term memory impairment
      • Disorientation at home
      • Increased communication difficulty
      • Needing help with personal care
      • Behavioural changes (wandering, repetitive questioning)

            Late-stage

            The patient is completely dependent and inactive.
            Common symptoms include

            • Becoming unaware of time and place
            • Difficulty recognising friends and family
            • Increased need for assistive self-care
            • Difficulty with walking
            • Further behavioural changes that may escalate and lead to aggression

                  Common symptoms of hearing loss

                  With advancing age, patients inevitably lose their hearing. This is called presbycusis, the most common type of hearing loss. This results in a gradual loss in the high frequencies which may then spread to the lower frequencies with age. There is little that can be done to treat this hearing loss however with the fitting of hearing devices, associated symptoms of hearing loss may be prevented and therefore the quality of life improved.

                    The link between dementia and hearing loss

                    The mental fatigue and/or subsequent social withdrawal experienced from hearing loss may have contributing factors on cognitive decline and the onset of dementia. Withdrawal from social activities will often lead to depression and anxiety in the user, which is a known risk factor for dementia.

                    Currently, the underlying causal mechanisms between dementia and hearing loss is not well understood. Nevertheless, numerous studies have found a significant association between hearing loss and cognitive impairment and dementia. They suggest that a significant, unaided hearing loss is a risk factor for cognitive impairment and dementia when compared to those fitted with hearing aids. Furthermore, research suggests that the breakdown of effective verbal communication, causing social isolation, is a risk factor for poorer overall cognitive performance and executive functioning, faster cognitive decline, increased negativity and depressive cognition. It has been reported that maintaining strong social connections are capable of delaying these unwanted side effects.

                    What does this mean?

                    In summary, hearing loss often leads to a communication breakdown which may further lead to social withdrawal, depression and anxiety. These are all risk factors for cognitive impairment and dementia. The most common and effective way to avoid these potential issues is with amplification as it places the patients in an optimal position to maintain social connections. Research suggests that these positive effects have potential in delaying cognitive decline and the onset of dementia.

                    Where to get help

                    Our highly trained team at AudioHearing are experts on

                    • Identifying the medical signs for dementia and ear-related concerns
                    • Prescribing a tailored rehabilitation plan for the individual’s needs
                    • Selecting the correct hearing aid for the patient’s needs – we are an independent hearing aid provider and focused on patient outcomes rather than commission
                    • Counselling to maximise the rehabilitation process and optimise hearing health

                    How Can We Help You?

                    4 + 15 =

                    5.0
                    Based on 582 reviews
                    Leon profile picture
                    Leon
                    2 hours ago
                    David Sparkes profile picture
                    David Sparkes
                    1 day ago
                    Great service. They gave me good, clear explanations about my hearing problems. I also felt like they were happy to spend the time needed to answer my questions.
                    Toine Van Cleemput profile picture
                    Toine Van Cleemput
                    5 days ago
                    Great clinic. 10 year patent for aviation medicals. Was even able to hold my appointment 10 minutes as I went to the wrong address. Lovely receptionist and very friendly doctor. Will be going again!
                    Remzi1234 Ismaili profile picture
                    Remzi1234 Ismaili
                    5 days ago
                    Exceptional customer service above and beyond.
                    Jimmy Aoun profile picture
                    Jimmy Aoun
                    6 days ago
                    Great team and very helpful.
                    Thanks to Pris for making the experience so easy for me, I appreciate all your support.
                    Yoro Barry profile picture
                    Yoro Barry
                    6 days ago
                    Amazing
                    Ashley Wu profile picture
                    Ashley Wu
                    6 days ago
                    The team is really caring and considerate. We took our five years old here to have a hearing test and ear wax removal. It's not an easy job to do this for a young kid but the team is really helpful. Overall, we had good experience here.
                    Kate Malcolm profile picture
                    Kate Malcolm
                    1 week ago
                    100 out of 10 review. Not only did they stay open late for me but gave me a discount. Amazing customer service, beautiful venue. Such sweet lovely and helpful people I couldn't reccomend them more!!
                    Mieca Newman profile picture
                    Mieca Newman
                    1 week ago
                    Very professional service, prompt and accommodating. Reception was extremely helpful. Highly recommend
                    baptiste baptiste profile picture
                    baptiste baptiste
                    1 week ago
                    A huge thank you to Audio Hearing for squeezing me in at the last minute for earwax removal. The team was so kind, professional, and took great care of me. Highly recommend!
                    Irene Enhe profile picture
                    Irene Enhe
                    2 weeks ago
                    Good
                    Beverly Ho profile picture
                    Beverly Ho
                    2 weeks ago
                    Professional, Efficient, and Friendly!
                    Kurt Brandt profile picture
                    Kurt Brandt
                    2 weeks ago
                    The team at AH SY were wonderful at seeing me on short notice and did a fantastic job. Professional and can’t recommend enough.
                    Liz Harding profile picture
                    Liz Harding
                    2 weeks ago
                    Amazing, efficient, kind and effective service. Sometimes you can do it yourself, and sometimes you just shouldn’t. 100% recommend.
                    Elle Reid profile picture
                    Elle Reid
                    2 weeks ago
                    Cherry was fabulous! I got an appointment on the same day, as I was in a lot of discomfort, I walked away that same afternoon feeling much better - and with clean ears! Thanks team. Defs recommend.
                    Camilla Linhart profile picture
                    Camilla Linhart
                    3 weeks ago
                    Dr Alex and the team here are lovely. I enjoyed how thoroughly I was explained everything and steps moving forwards. Pris the kind receptionist was amazing! Her professionalism and effective communication was exactly what I needed. Thankyou team!
                    Rebecca Burgell profile picture
                    Rebecca Burgell
                    3 weeks ago
                    Daniel Mott profile picture
                    Daniel Mott
                    3 weeks ago
                    Quick, quality service, highly recommend for any ear issues
                    Graeme Watson profile picture
                    Graeme Watson
                    3 weeks ago
                    Fantastic. Very helpful. Recommended.
                    Darryl Burnett profile picture
                    Darryl Burnett
                    3 weeks ago
                    Quick and painless plus some good advice - highly recommended.
                    Claire T profile picture
                    Claire T
                    4 weeks ago
                    Had my earwax cleaned Very good and satisfying, can hear much better all very nice good place.
                    Dhru Gosai profile picture
                    Dhru Gosai
                    1 month ago
                    Got ear micro suction done and was so gentle but effective! Highly recommended
                    Noel H profile picture
                    Noel H
                    1 month ago
                    Exceptional service, a pleasure to deal with and great value. If I could give 6 stars I would 😊
                    Lloyd Branzuela profile picture
                    Lloyd Branzuela
                    1 month ago
                    Super quick and was friendly the whole way, amazing service as well.
                    Darren Wallis profile picture
                    Darren Wallis
                    1 month ago
                    lisa ferrante profile picture
                    lisa ferrante
                    1 month ago
                    Bianca profile picture
                    Bianca
                    1 month ago
                    relaxing clinic! lovely team!
                    Monica Beek profile picture
                    Monica Beek
                    1 month ago
                    Nigel Pratt profile picture
                    Nigel Pratt
                    2 months ago
                    Very professional service, friendly and no nonsense. Highly recommended.
                    Daniel Felsinger profile picture
                    Daniel Felsinger
                    2 months ago
                    Priscille and team were absolutely amazing, especially as I needed an urgent hearing test they made everything work! Couldn’t recommend enough, thank you.
                    Taylah Moroney profile picture
                    Taylah Moroney
                    2 months ago
                    Exceptional help at the desk from Priscilla and care at this clinic! My partner had a perforated eardrum and we were very grateful for all the help and care
                    Dillon Maikousis profile picture
                    Dillon Maikousis
                    2 months ago
                    Had sudden hearing issues and they managed to fit me in last minute on a Friday. Highly recommend.
                    Shauna vS profile picture
                    Shauna vS
                    2 months ago
                    Fantastic service, Alex and the team are always friendly and go out of their way to help. Would highly recommend.
                    Anna Dunn profile picture
                    Anna Dunn
                    2 months ago
                    Thank you.
                    Quenie Trinh profile picture
                    Quenie Trinh
                    2 months ago
                    It took my mum a few weeks to find the right hearing aid. Cherry patiently guided my mum through three different trials to find the right product that best suits her needs. Priscilla had made us feel very welcome on every appointments. I don't think we can get this kind of services else where!
                    Max Mckinnell profile picture
                    Max Mckinnell
                    2 months ago
                    Great service, hearing test was thorough. Would recommend!
                    Nicole profile picture
                    Nicole
                    2 months ago
                    I booked in thinking I needed an ear clean. The staff were professional and great at explaining the technical terms. Would recommend!
                    Jake Ameduri profile picture
                    Jake Ameduri
                    2 months ago
                    Great service and excellent help with hearing symptoms.
                    Aaron Flavell profile picture
                    Aaron Flavell
                    2 months ago
                    Friendly and professional advice and treatments
                    Samuel Habtemariam profile picture
                    Samuel Habtemariam
                    2 months ago
                    Amazing service and incredible staff. Made the situation and consultation feel so comfortable.
                    Marcus Bade profile picture
                    Marcus Bade
                    2 months ago
                    Lucia Zimbardi profile picture
                    Lucia Zimbardi
                    2 months ago
                    Lovely service. Would definitely recommend!
                    Jay Woo profile picture
                    Jay Woo
                    2 months ago
                    The entire process was very easy. The staff were very accommodating and helpful. Excellent customer care!!!
                    Almadina A Rolland profile picture
                    Almadina A Rolland
                    2 months ago
                    My 4yo son had a great experience hearing screening check here, the audiologist was very patient and gentle during the session. good customer service and friendly.
                    Ellie Zweck profile picture
                    Ellie Zweck
                    2 months ago
                    Had a lovely experience at Audio hearing Melbourne! I am on my travels and needed my hearing aid parts changed as they were broken. It was done there and then and they cleaned my hearing aids too. Like brand new! Thank you so much.
                    Conor McCarthy profile picture
                    Conor McCarthy
                    2 months ago
                    Pris was amazing. She greeted me warmly and friendly with a beautiful smile. She booked me in for a hearing test. She also went above & beyond to help me track down a claim number from my file, and then gave me some fantastic advice for dealing with the insurance company for a workcover claim.
                    S L profile picture
                    S L
                    2 months ago
                    Many thanks to Priscille and Cherry for organising my hearing test and making my experience so comfortable and reassuring. Cherry is kind, empathetic and genuinely caring as she conducts the hearing assessment tests. Thank you Priscille for making everything else so easy and for your warm hospitality.
                    Petrina Stewart profile picture
                    Petrina Stewart
                    2 months ago
                    Very professional team and convenient location for a hearing test for our 6 year old
                    colleen stanley profile picture
                    colleen stanley
                    2 months ago
                    I had an excellent experience at the clinic in Toorak and cannot recommend them highly enough.

                    Dr Cherry was absolutely wonderful. I attended with ongoing ear issues and she was professional, knowledgeable, gentle, and incredibly thorough. She performed microsuction to remove impacted wax, explained everything clearly, and made me feel comfortable and reassured throughout the entire appointment. I also had custom ear impressions taken for earplugs, and the process was seamless and expertly handled.

                    A special mention to Priscella at reception, who was exceptionally warm, friendly, and welcoming from the moment I arrived. Her kindness and professionalism set the tone for a very positive experience.

                    It is rare to find a clinic where both the clinical care and customer service are of such a high standard. Thank you, Dr Cherry and Priscella, for your outstanding care and genuine compassion. I would highly recommend this clinic to anyone seeking audiology services.
                    Nick Marchand profile picture
                    Nick Marchand
                    2 months ago
                    Joyce Rizkallah profile picture
                    Joyce Rizkallah
                    2 months ago
                    Wonderful atmosphere and professional service.
                    marco magi profile picture
                    marco magi
                    2 months ago
                    Jamie Ahu profile picture
                    Jamie Ahu
                    3 months ago
                    Alan Scott profile picture
                    Alan Scott
                    3 months ago
                    Awesome quick service
                    William Docherty profile picture
                    William Docherty
                    3 months ago
                    Great service. I am from out of town and they were so helpful. I think if you have hearing aids you should consider coming here.
                    Jennifer Brightling profile picture
                    Jennifer Brightling
                    3 months ago
                    Cherry was great with children. Highly recommend her.
                    F profile picture
                    F
                    3 months ago
                    Great experience, 2 weeks for sleeping plugs, last 10 years, would definitely recommend.
                    Ben Shaw profile picture
                    Ben Shaw
                    3 months ago
                    Professional, informative and a smooth process. I will be using AudioHearing again.
                    Alex Opitz profile picture
                    Alex Opitz
                    3 months ago
                    Toula Mav profile picture
                    Toula Mav
                    3 months ago
                    It’s been and absolute pleasure dealing with Priscille first and foremost regarding my dads hearing aids. Both Alex and Cherry fine tuned his needs which I really appreciate
                    Cannot thank everyone enough for all the help and expertise provided for my dad
                    choy villamangca profile picture
                    choy villamangca
                    3 months ago
                    Really good, nice people. ❤️❤️❤️
                    Ethan Cheow profile picture
                    Ethan Cheow
                    3 months ago
                    Did my appointments with Cherry for ear wax removal and an overall hearing consult. Cherry was professional, helpful and attentive.

                    All around top notch service including the friendly receptionist team!
                    Bhavisha Mistry profile picture
                    Bhavisha Mistry
                    3 months ago
                    Thank you Cherry and Priscelle for being so welcoming and making my appointment smooth as possible! Great service as always!
                    Jason Boylan profile picture
                    Jason Boylan
                    3 months ago
                    Connor Wallis profile picture
                    Connor Wallis
                    3 months ago
                    Connor Wallis profile picture
                    Connor Wallis
                    3 months ago
                    Balin profile picture
                    Balin
                    3 months ago
                    Thank you, Priscille. Wonderful service.
                    Liam Price profile picture
                    Liam Price
                    3 months ago
                    Audiologist Cherry’s care went above and beyond the call of duty when I attended the clinic today. My problem was particularly stubborn and Cherry gave extremely generously of her time in order to fix it. I left able to hear clearly for the first time in some weeks. Extremely thorough and caring service. Receptionist Priscille was also very friendly and attentive. Would emphatically recommend to anyone with hearing trouble
                    Quentin Sayer profile picture
                    Quentin Sayer
                    3 months ago
                    I CAN HEAR WOOOOOOOO.
                    Kam wah Leung profile picture
                    Kam wah Leung
                    4 months ago
                    T Leung profile picture
                    T Leung
                    4 months ago
                    My husband and I just relocated to this clinic and received excellent service. We never had this experience with my previous hearing aids before. Highly recommend this clinic!
                    Amanda T profile picture
                    Amanda T
                    4 months ago
                    What an attentive and efficient team; getting custom-made earplugs would usually be an uneventful process, but it actually turned out to be something enjoyable and easy.
                    Priscille makes you feel looked after from the moment you step into reception, and Cherry took my ear impressions carefully and expertly whilst running me through some options to ensure a good outcome.
                    Keep up the great work!
                    Jackie Prasad profile picture
                    Jackie Prasad
                    4 months ago
                    The team at South Yarra Audiology are so welcoming and professional. From Priscille at reception to Cherry who did my ear wax removal it made for a very comfortable visit.
                    brayden guareschi profile picture
                    brayden guareschi
                    4 months ago
                    Amazing customer service, from all staff!!

                    Highly recommend
                    Elisa Petrilli profile picture
                    Elisa Petrilli
                    4 months ago
                    Best experience ever, my ears and hearing have never been better! I highly recommend!
                    V S profile picture
                    V S
                    4 months ago
                    Lovely team, provided the most caring service during a very stressful time for me. Didn’t push sales, patient and attentive care, 5/5 highly recommend. Very happy that I found this clinic 😌
                    Jamie Kokoras profile picture
                    Jamie Kokoras
                    4 months ago
                    My experience with AudioHearing was excellent
                    Sue Brake profile picture
                    Sue Brake
                    4 months ago
                    Automatically booked in for every 8 months. Quick and easy ear maintenance. I wouldn’t go anywhere else.
                    Jessie Jin profile picture
                    Jessie Jin
                    4 months ago
                    Alasdair McBride profile picture
                    Alasdair McBride
                    4 months ago
                    Thank you. Priscille is very helpful.
                    Ward Phillips profile picture
                    Ward Phillips
                    4 months ago
                    I have been exceptionally impressed with Alex and Priscilla’s professionalism over the years. They have been kind, helpful & guided me through my choice to find the right product that best suits my needs at a time in life of acceptance of a decline in hearing.
                    Having good hearing is life changing.
                    Thank you.
                    Harry Turner profile picture
                    Harry Turner
                    4 months ago
                    Very friendly staff, detailed explanations about my hearing and what the next steps look like
                    Simon C profile picture
                    Simon C
                    4 months ago
                    Great thorough service, will continue to use the wonderful service
                    Paul T profile picture
                    Paul T
                    4 months ago
                    Had my second visit to pick up my first ever hearing aids.
                    Prescill and Cherry were friendly and efficient explaining how to use the hearing aids.
                    Highly recommended
                    Sarthak Chandy profile picture
                    Sarthak Chandy
                    4 months ago
                    Amazing care from the team, got ear wax removal done was clearly explained and quick and painless! Amazing patient care! Will come back again 🙂
                    M H profile picture
                    M H
                    4 months ago
                    Very happy with Alex who removed the ear wax effectively which was deeply impacted. The receptionists here are wonderful as well.
                    Jonathon Deiley profile picture
                    Jonathon Deiley
                    4 months ago
                    Great service, friendly staff 🙂
                    alfred koo profile picture
                    alfred koo
                    4 months ago
                    This was my first time visiting an Audiologist earlier this month. Over the past two months, I have been experiencing recurrent dizziness, mainly in the mornings and often triggered by certain head movements. I attended AudioHearing in South Yarra for an audiological assessment. From registration through to the assessment, I found the staff members and the Audiologist to be polite, patient, and friendly. The assessment was conducted professionally, and the Audiologist provided me with a very comprehensive report along with valuable recommendations for further follow-up. I left feeling reassured and relaxed. Thank you, Priscille and Cherry!
                    Arnov Chaudhury profile picture
                    Arnov Chaudhury
                    4 months ago
                    Priscille and Alex have been a delight. Really lucky that I found them at South Yarra. They got my hearing aid fixed in no time and were very considerate and accommodating. Highly recommend!
                    Otto Ablinger profile picture
                    Otto Ablinger
                    4 months ago
                    Wonderful service and provided me with a new set of hearing aaids l’m thrilled with, gear follow up service as well….highly recommended!
                    Ashleigh Faulkner profile picture
                    Ashleigh Faulkner
                    4 months ago
                    Great for children’s hearing tests!
                    Brian “TRAVISGORF” Hung profile picture
                    Brian “TRAVISGORF” Hung
                    4 months ago
                    Last weekend, I went to a motor show and the engine noise was extremely loud. The next morning, my left ear felt almost deaf — I couldn’t hear clearly, had constant ringing, and felt dizzy.
                    A friend recommended Audio Hearing Melbourne, and I’m really glad I went. Cherry Wong, the audiologist who helped me, was incredibly kind, patient, and knowledgeable.
                    They conducted three tests to diagnose the issue, and Cheery clearly explained what happened, why it happened, and how to relieve the symptoms. I felt very reassured throughout the whole process.
                    Highly recommend to anyone experiencing ear or hearing problems.
                    Fiona Somers profile picture
                    Fiona Somers
                    5 months ago
                    Amazing service, super friendly and helpful.
                    ALIREZA HOSSEINI profile picture
                    ALIREZA HOSSEINI
                    5 months ago
                    Referred by the Dr, Amazing service and lovely people.
                    Rennie Street profile picture
                    Rennie Street
                    5 months ago
                    Thank you Priscille for getting me in for an urgent hearing test. The team were very helpful and friendly - Greer
                    Jessie Clayton profile picture
                    Jessie Clayton
                    5 months ago
                    Incredible experience here everyone is so caring and really do just want the best for you!
                    Emma Wilson profile picture
                    Emma Wilson
                    5 months ago
                    Great office and super accommodating for a 5year old who has a hard time sitting still (:
                    Rik van Liere profile picture
                    Rik van Liere
                    5 months ago
                    I lost the filter holder from one of my hearing aids and was worried it would be a hassle to fix. Luckily, I could just walk in and they sorted it out within minutes. Really friendly staff and great service. Highly recommend!
                    P W profile picture
                    P W
                    5 months ago
                    What a fantastic, kind and caring team! I highly recommend if you want to be looked after by people that genuinely care for your hearing health.
                    Sunil Kumar profile picture
                    Sunil Kumar
                    5 months ago
                    Received an exxellent wax removal service form the south yarra team. Very professional and helpful
                    Nicki Tsourekis profile picture
                    Nicki Tsourekis
                    5 months ago
                    Thank you. Great clinic!
                    Peter Mokdissi profile picture
                    Peter Mokdissi
                    5 months ago
                    ML profile picture
                    ML
                    5 months ago
                    I haven't heard back regarding the wax removal appointment I booked online two weeks ago.
                    Peter Gerard profile picture
                    Peter Gerard
                    5 months ago
                    Mariella Barbara profile picture
                    Mariella Barbara
                    5 months ago
                    In this clinic the service is super professional in a comfortable environment. I strongly recommend them!!
                    Lisa Davidson profile picture
                    Lisa Davidson
                    5 months ago
                    Great service, friendly and welcoming!
                    Rebecca O' M profile picture
                    Rebecca O' M
                    5 months ago
                    A wonderful clinic. Priscilla and Sarah really made me feel at ease. Highly recommend going here to get your ears checked.
                    Brooke Murray profile picture
                    Brooke Murray
                    5 months ago
                    Carl Nave profile picture
                    Carl Nave
                    5 months ago
                    The loveliest lady greets you as soon as you walk in to a very calm and elegant reception area. Cherry was grey and efficient, I feel like my ears are unblocked within 10 minutes of leaving. Thank you team.
                    Amy-Lee Farmer profile picture
                    Amy-Lee Farmer
                    5 months ago
                    Very helpful and pleasant staff. Had to come here to purchase hearing aid batteries for my mum and very happy with the service.
                    Sarah Morgan profile picture
                    Sarah Morgan
                    5 months ago
                    Highly recommend. Alex is so experienced and fixed my ears that had been bothering me for months. Also got custom ear plugs for DJing.
                    Priscille at the front desk is so awesome, and so was Vera who helped me make an appointment.
                    Jane Hill profile picture
                    Jane Hill
                    5 months ago
                    Wonderful practice who engage everyone with respect & dignity from first point of contact at reception and throughout the appointment and fitting process.
                    Vivian Nguyen profile picture
                    Vivian Nguyen
                    5 months ago
                    I had a great experience at Audiohearing South Yarra. Cherry, the audiologist, was incredibly professional, thorough, and caring. She took the time to explain everything clearly which was very reassuring, and Priscille made the booking process so quick and easy! Highly recommend 🙂
                    Cason Brown profile picture
                    Cason Brown
                    5 months ago
                    Priscille was such a lifesaver! She was very professional, knowledgeable, and kind. Couldn’t recommend this place more!
                    Allan Ullman profile picture
                    Allan Ullman
                    6 months ago
                    I came off a ship 🚢 that I am traveling around the world on.my problem was my left hearing aid would not connect. I tried everything I could. I went on the web for information. Nothing Worked. The Ship docked in Melbourne. I took an Uber to there location. Obviously I didn't have an appointment. I explained0d the situation that I had to be back at the ship by 5. They put me infront of the next group. She fixed my situation in 10 minutes. Great, I can hear again.
                    Allan Ullman Vill Vie Odyssey and Boynton Beach FL
                    Francisca Hurtado profile picture
                    Francisca Hurtado
                    6 months ago
                    It was amazing – everyone was so friendly and helped me out in a matter of minutes. Thank you very much for your excellent service.
                    Bow F profile picture
                    Bow F
                    6 months ago
                    Finley profile picture
                    Finley
                    6 months ago
                    Alex was very kind and clearly explained everything in the appointment, and the receptionist Priscille was very helpful and a delight to chat with. Highly recommend!
                    Tyrell Blackburn profile picture
                    Tyrell Blackburn
                    6 months ago
                    Priscille is the loveliest receptionist you will ever meet. Their heart is in the right place when I tell you they truly care about your health and well being. I guarantee you this is your best local audiologist so waste no time and book them now. Tip: Get a doctor’s referral for a Medicare refund if you want to get an assessment.
                    Sophie oostermeyer profile picture
                    Sophie oostermeyer
                    6 months ago
                    Exceptional service. The team organised an appointment for my daughter at very short notice so we could attend an upcoming ENT specialist consultation. They were incredibly helpful, professional, and accommodating. The testing was thorough, the report was completed and sent through almost immediately, and they even followed up afterwards. Easily one of the best customer service experiences I’ve had in healthcare. Highly recommend.
                    Xanthia Ni profile picture
                    Xanthia Ni
                    6 months ago
                    Stephen Rodgers profile picture
                    Stephen Rodgers
                    6 months ago
                    I attended Audio Hearing, South Yarra, and it was a really interesting, pleasant experience. I look forward to my next appointment, in a week's time.
                    Stanley Feldman profile picture
                    Stanley Feldman
                    6 months ago
                    Service was very prompt and efficient. I got an appointment for a hearing test a few days after I contacted the office. A week later and I have new hearing aids programmed from the tests. I'm very pleased with the service.
                    Cynthia Briffa profile picture
                    Cynthia Briffa
                    6 months ago
                    Thank you. Great care.
                    Chr Hiker profile picture
                    Chr Hiker
                    6 months ago
                    Great clinic - Alex was terrific - quickly fixed my hearing aid and explained the benefits of using them regularly to improve hearing and brain health.

                    Thanks Alex
                    Chris
                    Richard Harris profile picture
                    Richard Harris
                    6 months ago
                    Honest, professional appointment with audiologist and excellent customer service. Highly recommended.
                    Paula Rodriguez profile picture
                    Paula Rodriguez
                    6 months ago
                    I had a wonderful experience at AudioHearing Melbourne. The staff were extremely professional, kind, and attentive. They made me feel comfortable from the moment I walked in and explained everything clearly throughout the appointment. The ear wax removal procedure was quick and completely painless. I truly appreciate their care and expertise. Highly recommend! Thank you to cherry and prisil ❤️
                    Cameron Kerr profile picture
                    Cameron Kerr
                    6 months ago
                    Everyone in the place is fantastic, friendly and professional especially Pricille on the front desk who is extra wonderful! I won’t be looking for a new audiologist anytime soon!
                    TheToshinator99 profile picture
                    TheToshinator99
                    6 months ago
                    Amazing experience, lovely staff and an easy procedure, would most definitely recommend
                    Katia Dryazgina profile picture
                    Katia Dryazgina
                    6 months ago
                    Great service, very professional and friendly.
                    Terry McMillan profile picture
                    Terry McMillan
                    6 months ago
                    Rebecca Browne profile picture
                    Rebecca Browne
                    6 months ago
                    Brilliant service from start to finish. Very accommodating with booking appointments - could accommodate evening app due to work.
                    Would highly recommend
                    Ally Wells profile picture
                    Ally Wells
                    6 months ago
                    barbara&terry batistich profile picture
                    barbara&terry batistich
                    6 months ago
                    Receptionist so helpful. Fixes all minor problems. Just wonderful.
                    Wendy Dunne profile picture
                    Wendy Dunne
                    6 months ago
                    It is always a joy to come to Audio Hearing on Toorak Road, where I am always met by Priscille, who goes out of her way to make it easy for me and because I am disabled I really appreciate it. Apart from that, she has a lovely smile and is as kind as you could wish for I would highly recommend anyone to use this place.
                    Vivian profile picture
                    Vivian
                    6 months ago
                    My family member went there for earwax removal and hearing aid repair. Cherry, the audiologist, was nice and professional! Same for the receptionist— she was really friendly when my family member booked in an appointment.
                    Ali Khero profile picture
                    Ali Khero
                    6 months ago
                    One of the best place to visit for audio hearing, specially the kindness of pricieel
                    santiago costas profile picture
                    santiago costas
                    6 months ago
                    They're very professional and helpful. Thank you!
                    Vivian Wei profile picture
                    Vivian Wei
                    6 months ago
                    Cherry is really professional and friendly. We’ve been coming here for a few years now and always have a great experience.
                    patrick kerrigan profile picture
                    patrick kerrigan
                    6 months ago
                    Excellent service and my audiologist was Cherry. Would recommend without hesitation
                    Sian Hor profile picture
                    Sian Hor
                    6 months ago
                    Priscille on reception at AudioHearing is amazing. So accommodating and went out of her way to help me. I am incredibly grateful. Subsequently this made organising some investigations very seamless and straightforward. Would recommend any day!
                    Roger profile picture
                    Roger
                    6 months ago
                    Alex and staff always very professional and happy to help with everything, even the smallest details. Highly recommend.
                    Matt Nash profile picture
                    Matt Nash
                    6 months ago
                    I came in to get ear plugs for work. Priscille and the team at AudioHearing were great to deal with, even when I had to change appointment times, and be a pain with specific payment requirements etc. I didn't have to wait either. Great stuff!
                    Neve Errez profile picture
                    Neve Errez
                    6 months ago
                    Outstanding service!
                    C S profile picture
                    C S
                    6 months ago
                    Lifesavers! Priscil was absolutely adorable and fantastic. They fixed my hearing aids (GN Resound) in a matter of minutes.

                    Absolutely recommend it. ♥️
                    Charles Peake profile picture
                    Charles Peake
                    6 months ago
                    Great process, very efficient. Also got me into appointment earlier than expected
                    S S profile picture
                    S S
                    6 months ago
                    I visited AudioHearing Melbourne in South Yarra and was extremely impressed with the level of care I received. The clinic runs efficiently and has a warm, friendly atmosphere from the moment you walk in. The team is highly experienced and takes the time to listen carefully, explaining everything clearly without making you feel rushed. It’s reassuring to receive such attentive and professional service. I would confidently recommend this clinic to anyone wanting quality hearing care and personalised support.
                    Erin Watkins profile picture
                    Erin Watkins
                    7 months ago
                    A lovely environment. Fast service. Would recommend.
                    Jacob profile picture
                    Jacob
                    7 months ago
                    Easy booking. Friendly staff that make the process much easier
                    Dianne Chaucer profile picture
                    Dianne Chaucer
                    7 months ago
                    Thank you. Great clinic. Priscille and Cherry are wonderful.
                    Stephanie Harland profile picture
                    Stephanie Harland
                    7 months ago
                    Greeted with kindness and given exactly the right help - thank you!
                    Dylan Kilner profile picture
                    Dylan Kilner
                    7 months ago
                    Really kind and helpful. thank you team.
                    Furkan Balci profile picture
                    Furkan Balci
                    7 months ago
                    Priscilla was super helpful and friendly. Im happy with device and filters i bought. The best in South Yarra.
                    Stephen Beattie profile picture
                    Stephen Beattie
                    7 months ago
                    Needed to get some earwax removed and everything about the process was quick and easy. Managed to get a same day appointment. The specialist took care when removing the ear wax and didn’t cause any pain. I’ve been here once before and would be happy to go again.
                    Taylor Highwest profile picture
                    Taylor Highwest
                    7 months ago
                    Audiologists and Reception are knowledgeable and professional. They assist with Government funded schemes, and Cherry ensured I had a hearing medical care plan in place for check ups and support. Thank you
                    Zen profile picture
                    Zen
                    7 months ago
                    I visited due to sudden hearing loss, and it was so nice to see you, so kind and professional! I visited suddenly, but the reception welcomed me kindly and booked me 🙂 I recommend it to everyone!
                    jce profile picture
                    jce
                    7 months ago
                    I had an excellent experience at this clinic! They fit me in last minute on a Saturday afternoon, and Alex sorted my blocked ears out. I’ll be back!
                    Nick Papageorgiou profile picture
                    Nick Papageorgiou
                    7 months ago
                    Robby Mulvey profile picture
                    Robby Mulvey
                    7 months ago
                    Maryse A.T profile picture
                    Maryse A.T
                    7 months ago
                    Cherry cleaned my ears with the microsuction and she did a fantastic job! She was very efficient and my ears felt much better afterwards. Priscill at the front desk was very lovely and welcoming too, from beginning to end I had a great appointment. Will definitely return for my yearly cleans!
                    Paul Banschikov profile picture
                    Paul Banschikov
                    7 months ago
                    I had a great experience at Audio Hearing. From the moment I arrived, the receptionist was welcoming, friendly, and very helpful, making the whole process smooth and comfortable. The doctor was professional, thorough, and took the time to clearly explain everything, which made me feel confident and well looked after.

                    I really appreciated the care and attention from the whole team and would highly recommend Audio Hearing to anyone needing hearing services.
                    Pauline P profile picture
                    Pauline P
                    7 months ago
                    Thank you for your support, the team is wonderful.
                    Amy Chamberlain profile picture
                    Amy Chamberlain
                    7 months ago
                    Highly recommend! Cherry was extremely thorough and caring while taking care of my blocked ears, and Priscille was friendly and efficient at reception. All round great service, I wouldn't go anywhere else now.
                    Fab T profile picture
                    Fab T
                    7 months ago
                    Great service. The hearing results were all very clearly explained. Highly recommended.
                    Minusblack Productions profile picture
                    Minusblack Productions
                    7 months ago
                    Very professional
                    Denise Siddons profile picture
                    Denise Siddons
                    7 months ago
                    Belinda & Ben Herde profile picture
                    Belinda & Ben Herde
                    7 months ago
                    Excellent and professional staff highly recommend
                    Harry Cooper profile picture
                    Harry Cooper
                    7 months ago
                    The customer service was incredible. Sara, Cherry and Priscelle are amazing at what they do!
                    Micheal Mastry profile picture
                    Micheal Mastry
                    7 months ago
                    Amazing personal professional and empathetic service. Presil was amazing!!!
                    Daniel Kleviansky profile picture
                    Daniel Kleviansky
                    7 months ago
                    Exemplary service from Priscille and Cherry. Fitted me at the shortest of notice (same day, within hours), to deal with a time-critical test. Appointment began at the exact time, and my entire interaction with everyone involved was nothing short of world class. Outstanding through and through.
                    Jessica Tsiakis profile picture
                    Jessica Tsiakis
                    7 months ago
                    Great and easy assessment for hearing concerns with my 14 year old son.
                    Michael Philippe Celebrant profile picture
                    Michael Philippe Celebrant
                    7 months ago
                    What can I say… I can say “I can hear once more”.

                    I had a fantastic experience at Audio Clinic Now Hearing. From the moment I arrived, the team was welcoming, professional, and incredibly reassuring.

                    The earwax removal was explained clearly, carried out gently, and was completely pain-free. I felt well cared for throughout, and the improvement in my hearing was immediate and impressive.

                    If you’re feeling blocked, uncomfortable, or simply want peace of mind, I highly recommend this clinic. Efficient, knowledgeable, and genuinely caring service from start to finish.
                    Ray Ellem profile picture
                    Ray Ellem
                    7 months ago
                    Great experience. Very professional and felt great confidence.
                    Sarah Whitechurch profile picture
                    Sarah Whitechurch
                    8 months ago
                    Highly recommend AudioHearing South Yarra. Very professional as well as being very friendly. Answered all my questions, whilst understanding my needs.
                    Marcelle Kamil profile picture
                    Marcelle Kamil
                    8 months ago
                    I was recommended by a friend who has positive experience with Audiohearing. I just purchased my first pair of hearing aids two months ago and I absolutely love them!

                    Thank you Cherry and the team!
                    Avi Getsel profile picture
                    Avi Getsel
                    8 months ago
                    Great location, good service.. friendly environment.. good end result.. yearly visit would be highly recommended.
                    Jack Walker profile picture
                    Jack Walker
                    8 months ago
                    Cherry and Alex are both great audiologists and have helped me massively since setting me up with a hearing aid 7 months ago. Priscille at Reception in South Yarra is also lovely and very welcoming.
                    Jessica profile picture
                    Jessica
                    8 months ago
                    The reception was warm and welcoming as soon as we arrived. They made my young daughter felt at ease before and during the test. Wonderful customer service and efficient. Thank you
                    Judy Davidson profile picture
                    Judy Davidson
                    8 months ago
                    Friendly helpful service upon arrival. Dr Alex made me feel at ease while he suctioned my ears, which were cleared in no time at all. Great experience over all.
                    Emily A. Saaen profile picture
                    Emily A. Saaen
                    8 months ago
                    Both administrative and medical staff are absolutely delightful and helpful 😃👌 My appointment was handled with utmost care and precision, and gave me valuable results immediately. Thanks team, you are the best! Looking forward to the follow-up in 2 months 🙂 😀
                    Jennifer Donnelly profile picture
                    Jennifer Donnelly
                    8 months ago
                    Great service! Polite team and expertise!
                    Bethany Gordon profile picture
                    Bethany Gordon
                    8 months ago
                    Amazing staff. Great experience highly recommend
                    Belinda Jane profile picture
                    Belinda Jane
                    8 months ago
                    Absolutely lovely experience thank you
                    Todd Olsson profile picture
                    Todd Olsson
                    8 months ago
                    One of the most lovely experiences I've had in Melbourne! I left my hearing aid case on the plane 10 days ago. Noticed the South Yarra location and literally walked in off the street. I was immediately and politely greeted by Sarah, who listened carefully, smiled and immediately got up to work on a solution for me. She returned quickly and provided a clean, perfect hearing aid case. I attempted to pay, but she would not accept it and said they are happy to help and would like me to have it as a gift and wished me a wonderful trip. Really amazing place, and the client in the waiting area also a big smile; clearly know AudioHearing is THE place to go for any hearing issue big or small.
                    Kuan CHIN profile picture
                    Kuan CHIN
                    8 months ago
                    Saw Alex and got fitted with hearing aids.
                    Alex is such a down-to-Earth individual and has the patience of an angel. He is an excellent audiologist, never rushed and has a “nothing is a problem attitude.
                    Sarah his PA, will be the one taking your appointment call and she is charming and warm and again exudes the same kind and friendly energy as Alex.
                    Overall, an excellent team and the provision of top notch patient care is in their DNA.
                    You will not be disappointed.
                    Anna S profile picture
                    Anna S
                    8 months ago
                    The receptionist here was incredibly warm, friendly, and welcoming. The audiologist was also wonderful so kind and polite. I felt well cared for the entire visit. Highly recommend!
                    David Callanan profile picture
                    David Callanan
                    8 months ago
                    Had a great experience at audio hearing in South Yarra for ear wax removal. Priscille was extremely friendly and helpful from the very first phone call and very happy with the procedure aswel. I would definitely recommend them.
                    Gau Gau profile picture
                    Gau Gau
                    8 months ago
                    Friendly and helpful receptionist. The therapist was patient and thorough in her examination, explanation and treatment
                    Evgenii Neumerzhitckii profile picture
                    Evgenii Neumerzhitckii
                    8 months ago
                    i got my earwax removed and it felt very satisfying 😀 also the staff is super friendly AND there was a beautiful lady at reception who also had amazing accent and she was also kind
                    Sohaib Virk profile picture
                    Sohaib Virk
                    8 months ago
                    Absolutely wonderful service! Accommodated us on short notice over a weekend and were extremely helpful!
                    Paul Kelly profile picture
                    Paul Kelly
                    8 months ago
                    Warm and wonderful service. I could not recommend them more if you really want to first class care.
                    Digby L profile picture
                    Digby L
                    8 months ago
                    Fantastic service and advice. Highly recommended using AudioHearing in South Yarra.
                    Also lovely people!!
                    Close Andrew John profile picture
                    Close Andrew John
                    8 months ago
                    Very helpful and attentive. Great service.
                    Liz Anderson profile picture
                    Liz Anderson
                    8 months ago
                    Great with little kids - saw my 4 year old who was very nervous and made it a lovely experience
                    Laurance Whyman profile picture
                    Laurance Whyman
                    8 months ago
                    Timothy Smith profile picture
                    Timothy Smith
                    9 months ago
                    Great experience, very professional and friendly. Would highly recommend
                    Abdelrahman Abdelaal profile picture
                    Abdelrahman Abdelaal
                    9 months ago
                    I had a very positive experience at AudioHearing Melbourne, South Yarra.
                    The clinic is professional, well organised, and very welcoming.

                    Special thanks to Alex, who was extremely patient, knowledgeable, and supportive throughout the assessment. He took the time to explain everything clearly and made me feel comfortable and confident during the whole process.

                    I highly recommend this clinic to anyone looking for professional hearing care and genuine attention.

                    Regards
                    Julian Gray profile picture
                    Julian Gray
                    9 months ago
                    10 star service, lovely and knowledgeable. Definitely recommend.
                    If you call, speak to Priscille, she's fabulous.
                    Rory profile picture
                    Rory
                    9 months ago
                    Alex and team were super helpful and friendly. I will be back! ☺️
                    Lisa O'Brien profile picture
                    Lisa O'Brien
                    9 months ago
                    Anupama Achar profile picture
                    Anupama Achar
                    9 months ago
                    Excellent service. Alex took his time with my elderly Mum and explained everything very well and was very patient with her.
                    Joelle Reid profile picture
                    Joelle Reid
                    9 months ago
                    Best service I’ve received anywhere and would give 6 stars if it was available.
                    Aron Lefkovic profile picture
                    Aron Lefkovic
                    9 months ago
                    Had a great experience with my wax removal. Service was great - very helpful with info
                    Harrison Codda profile picture
                    Harrison Codda
                    9 months ago
                    Extremely happy And also very accommodating Will definitely highly recommend
                    Eddie Fares profile picture
                    Eddie Fares
                    9 months ago
                    Had problem with refund from Medicare and they sorted it out completely
                    James Gallus profile picture
                    James Gallus
                    9 months ago
                    Charlton Li profile picture
                    Charlton Li
                    9 months ago
                    Thanks so much to Cherry and the team for the professional help!
                    Anna Fiszman profile picture
                    Anna Fiszman
                    9 months ago
                    An incredible level of care and kindness from the entire staff at the clinic. These folks are angels.
                    Mitchell Stockdale profile picture
                    Mitchell Stockdale
                    9 months ago
                    The team at AudioHearing South Yarra are fantastic! It’s easy to make a booking, and they take really good care of their patients! Thanks, I can hear again!
                    Shterna Shusterman profile picture
                    Shterna Shusterman
                    9 months ago
                    It’s a wonderful place. Kind and Caring. The receptionist is always lovely.
                    Cynthia Burgin profile picture
                    Cynthia Burgin
                    9 months ago
                    AudioHearing South Yarra are so professional and friendly - Pricill,
                    Cherry and Alex made getting
                    Hearing aids something to look forward to, rather than it being yet another handicap that seems to accompany getting older. I was excited on the day of my fitting and be fitted for hearing aids so I could stop relying on reading people’s lips to hear what they are saying. I am looking forward to saying “what did you say?” A lot less frequently. Priss, Cheery and Alex are most helpful and enthusiastic in their roles.
                    Cheryl Sacher profile picture
                    Cheryl Sacher
                    9 months ago
                    Thank you. Fabulous and efficient. Highly recommended.
                    Lenina Tsekhanskaia profile picture
                    Lenina Tsekhanskaia
                    9 months ago
                    Thank you. Wonderful clinic.
                    Sam Pearson profile picture
                    Sam Pearson
                    9 months ago
                    Great clinic, very friendly service and Cherry the audiologist was excellent. They improved the sound quality of my PHONAK hearing aids and I don’t need to buy new ones.
                    Leisha Haskins profile picture
                    Leisha Haskins
                    10 months ago
                    Amazing Customer service. Very caring and proactive. Priscille is the best - she goes above and beyond!
                    Ian Cochrane profile picture
                    Ian Cochrane
                    10 months ago
                    Great clinic
                    James Belcher profile picture
                    James Belcher
                    10 months ago
                    Thank you, Alex. Life is so much better when your hearing is great!
                    Doug Spence profile picture
                    Doug Spence
                    10 months ago
                    Wonderful experience.
                    Tyler Agnew profile picture
                    Tyler Agnew
                    10 months ago
                    Excellent service - job was done perfectly!
                    Zahra profile picture
                    Zahra
                    10 months ago
                    I'm really happy of service, Sarah at reception made everyone feel very welcome and Alex was, so helpful guiding me with my hearing. Don't go anywhere else, they are lovely here.
                    Nanna Bear profile picture
                    Nanna Bear
                    10 months ago
                    Lilian Navas profile picture
                    Lilian Navas
                    10 months ago
                    My GP referred me here because I was experiencing tinnitus and wanted to make sure everything was okay. Booking the appointment was so easy, the receptionist was lovely and got me sorted in seconds. A few days later, I saw the doctor, who was incredibly kind and took the time to explain everything clearly. They gave me great tips for managing my tinnitus and recommended a wax cleaning. I came back the next day for that, and it was the best decision! Everyone was so patient, caring, which is rare to find nowadays. Highly recommend! ☺️
                    Sue McKnight profile picture
                    Sue McKnight
                    10 months ago
                    Very helpful and so professional. Thank you.
                    Erica Harvey profile picture
                    Erica Harvey
                    10 months ago
                    Tony Sheehan profile picture
                    Tony Sheehan
                    10 months ago
                    Thorough and professional hearing assessment -5 stars
                    Bruno Schiavetti profile picture
                    Bruno Schiavetti
                    10 months ago
                    rose tour profile picture
                    rose tour
                    10 months ago
                    Henry Ledgerwood profile picture
                    Henry Ledgerwood
                    10 months ago
                    Open on Saturday so very convenient! Quick and efficient service. Highly recommend.
                    Maurice Burstin profile picture
                    Maurice Burstin
                    10 months ago
                    Excellent service and I love my hearing aids so much! The best thing is they were able to fix my hearing aids on a Saturday afternoon!
                    P profile picture
                    P
                    10 months ago
                    Fabrizio D profile picture
                    Fabrizio D
                    10 months ago
                    John Smith profile picture
                    John Smith
                    10 months ago
                    Definitely would recommend.

                    As a deaf person from birth I've dealt with many audiologists over my short life, and these guys definately stand out to me.

                    They actually care for their clients and provide above and beyond services. Dr Alex has been especially helpful in integrating some new devices into my life. He has been available to contact at any time to help me with any issues.

                    10/10 experience.
                    Alexis sauzier profile picture
                    Alexis sauzier
                    11 months ago
                    We had such a great experience at this shop! Priscille was absolutely amazing – she went above and beyond to help us, was friendly, patient, and really knowledgeable. She made the whole process so easy and enjoyable. Customer service like this is rare to find these days, and we couldn’t be happier with the support we received. Highly recommend!
                    Mishthi Gupta profile picture
                    Mishthi Gupta
                    12 months ago
                    I made an emergency appointment as I lost one of my hearing aid. They were super helpful and gave me the quickest appointment. I got a week of trial for a better hearing aid and absolutely loved the new ones. The staff is extremely helpful and really polite. They care about your issues and provide the best solutions, care and attentiveness. Everything was very quick. Within 2 appointments I got a week of trial for hearing aids and got new ones ordered as well. Highly recommend to everyone.
                    jenny supple profile picture
                    jenny supple
                    1 year ago
                    Had such a wonderful experience in this clinic. I’ve just moved to Australia from Ireland, and was immediately made welcome by all the team. From a warm greeting at reception, to the gentle but thorough procedure from the audiologist. I also believe they stayed longer than expected to make sure I received the results I wanted (sorry!). Really delighted I chose this clinic, and would recommend to anyone to go here. Not to mention, this was my first experience in Australia for any sort of treatment.. they made me feel at ease and comfortable throughout. Thank you so much to all the team 🙂
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