hearing test

Phonak Charger Options

Having trouble following a conversation?

Although people of all ages can develop hearing loss , those over 50 are particularly affected. There can be numerous causes for hearing loss:

  • Excess earwax
  • Build-up fluid or skin cells
  • Ear Infection
  • Ageing
  • Perforated eardrum
  • Damage from long time exposure in loud noise
  • Certain medicines can affect hearing.

    What is a hearing test?

    A hearing test measures the sensitivity of a person’s hearing across the range of speech, from low frequency to high frequency hearing.

    The hearing test assesses the person’s ability to identify different tones, including in noisy environments where even people without hearing loss can find it difficult to understand conversations.

    Phonak Slim Banner

    👂A Full Hearing Test Includes

    👂Otoscopy examination

    • To examine the external auditory canal for any abnormalities and blockages due to the presence of a foreign object or wax build up
    • To evaluate the middle ear through the ear drum for any signs of rupture, puncture and infection.

    👂Speech Audiometry

    Unfortunately, when hearing is damaged it is usually not just the volume of sound that is softer, often the quality of the sound is also distorted. The amount of distortion can be measured using speech discrimination tests.  People with the same degree of hearing loss may experience different degrees of difficulty hearing and understanding speech.

    A speech test, which requires the patient to hear specific single words and repeat them back at various testing speech levels, allows us to understand your functional hearing which can reflect to real-life performance.

    👂Pure Tone Audiometry

    Pure tone audiometry, commonly referred as “hearing test”, is used to identify hearing threshold levels of an individual in order to determine the degree, type and configuration of a hearing loss.

    For this test you listen to a range of beeps and whistles, and indicate when you can hear them. The loudness of each tone is reduced until you can just hear the tone. The softest sounds you can hear are your hearing thresholds.

    👂Tympanometry

    This is an examination used to test the condition of the middle ear and mobility of the eardrum (tympanic membrane) to identify possible middle-ear problem. It is helpful in detecting middle ear effusion, Eustachian tube dysfunction, tympanic membrane perforation, disruption of the ossicles, and otosclerosis.

    Phonak Sky Lumity for kids

    Hearing tests for babies and children

    Some babies are at increased risk of hearing problems. Risk factors include premature birth, low birth weight and jaundice. The type of hearing tests used depends on the age of the child:

    • Objective tests – such as otoacoustic emission testing, auditory brainstem response testing, electrocochleography and tympanometry. These tests provide the most accurate indication of hearing ability in most babies aged under six months.
    • Behavioural observation audiometry (BOA) – consists of making noises, such as shaking a rattle nearby, and then observing the baby’s response. Suitable for babies under seven months of age.
    • Visual reinforcement orientation – the baby is taught to move their head towards sound by pairing it with an interesting visual stimulus. The baby will turn its head at the sound to can see the visual stimulus. Their response can then be measured. The ears can be tested individually if the baby will tolerate headphones.
    • Play audiometry – older children are taught to respond to sounds by playing a game.

    Signs you need to book a hearing test

    • You ask people to repeat themselves. You are always telling people to speak more clearly.
    • Ringing in the ears – Also called tinnitus, ringing in the ears can be an early sign of damage to the ear or hearing nerve. 

    • It sounds like people are mumbling – You can hear that someone is talking to you, but the words aren’t clear.
    • Difficulty hearing in noisy places. Filtering out external sounds in a busy environment like a restaurant or a party is challenging.
    • The volume is constantly turned up. You need to crank the TV to be able to hear dialogue or music comfortably, or you rely heavily on subtitles.
    • Family members keep telling you that you need a hearing test. Many people with hearing loss do not realize they are missing out on sounds or conversation.
    • You feel fatigued and need to exert extra effort to hear at public events. Your body feels strained and your neck or back may feel tight from twisting and tensing.
      Phonak Slim hearing aids_chatting with friends
      Winner of Hearing Technology Innovator 2023

      What to expect during a hearing test

      Hearing is a complex process and to assess it comprehensively, our audiologist uses a sequence of tests to diagnose any possible hearing problems.

      You DO NOT need a medical referral for a hearing test.

      All our hearing tests are performed by qualified and experienced audiologists:

      • First, our audiologist will look inside your ears to check if there is excess wax, fluid, or infection.

      • Then, our audiologist will perform an objective middle ear function measuring energy transmission through the middle ear.

      • Finally, our audiologist will ask you to identify a variety of sounds and pitches in both ears. You will also be asked to repeat a series of words to measuere your speech understanding.

      The results will be reviewed. Referrals are made to an ear, nose, and throat physician or otolaryngologist if needed.

      What to expect after the hearing test

      Your audiologist will find the best choice for you based on your hearing test result.

      • Hearing protection – Everyone should use hearing protection such as custom earplugs when exposed to loud sounds.  
      • Hearing aids – If the test shows a hearing loss, our audiologist may recommend hearing aids. Rest assured our audiologist can help you find the best choice.
      • Medical referral – Sometimes the hearing test may suggest a medical problem with the ear that should be evaluated by a physician or otolaryngologist. 
      • Our audiologist will provide you some tips for reducing tinnitus and improving communication. 
      Phonak Slim hearing aids in conversation

      5.0
      Based on 570 reviews
      Irene Enhe profile picture
      Irene Enhe
      2 days ago
      Good
      Beverly Ho profile picture
      Beverly Ho
      2 days ago
      Professional, Efficient, and Friendly!
      Kurt Brandt profile picture
      Kurt Brandt
      3 days ago
      The team at AH SY were wonderful at seeing me on short notice and did a fantastic job. Professional and can’t recommend enough.
      Liz Harding profile picture
      Liz Harding
      5 days ago
      Amazing, efficient, kind and effective service. Sometimes you can do it yourself, and sometimes you just shouldn’t. 100% recommend.
      Elle Reid profile picture
      Elle Reid
      7 days ago
      Cherry was fabulous! I got an appointment on the same day, as I was in a lot of discomfort, I walked away that same afternoon feeling much better - and with clean ears! Thanks team. Defs recommend.
      Camilla Linhart profile picture
      Camilla Linhart
      1 week ago
      Dr Alex and the team here are lovely. I enjoyed how thoroughly I was explained everything and steps moving forwards. Pris the kind receptionist was amazing! Her professionalism and effective communication was exactly what I needed. Thankyou team!
      Rebecca Burgell profile picture
      Rebecca Burgell
      1 week ago
      Daniel Mott profile picture
      Daniel Mott
      2 weeks ago
      Quick, quality service, highly recommend for any ear issues
      Graeme Watson profile picture
      Graeme Watson
      2 weeks ago
      Fantastic. Very helpful. Recommended.
      Darryl Burnett profile picture
      Darryl Burnett
      2 weeks ago
      Quick and painless plus some good advice - highly recommended.
      Claire T profile picture
      Claire T
      2 weeks ago
      Had my earwax cleaned Very good and satisfying, can hear much better all very nice good place.
      Dhru Gosai profile picture
      Dhru Gosai
      3 weeks ago
      Got ear micro suction done and was so gentle but effective! Highly recommended
      Noel H profile picture
      Noel H
      3 weeks ago
      Exceptional service, a pleasure to deal with and great value. If I could give 6 stars I would 😊
      Lloyd Branzuela profile picture
      Lloyd Branzuela
      4 weeks ago
      Super quick and was friendly the whole way, amazing service as well.
      Darren Wallis profile picture
      Darren Wallis
      4 weeks ago
      lisa ferrante profile picture
      lisa ferrante
      4 weeks ago
      Bianca profile picture
      Bianca
      1 month ago
      relaxing clinic! lovely team!
      Monica Beek profile picture
      Monica Beek
      1 month ago
      Nigel Pratt profile picture
      Nigel Pratt
      1 month ago
      Very professional service, friendly and no nonsense. Highly recommended.
      Daniel Felsinger profile picture
      Daniel Felsinger
      1 month ago
      Priscille and team were absolutely amazing, especially as I needed an urgent hearing test they made everything work! Couldn’t recommend enough, thank you.
      Taylah Moroney profile picture
      Taylah Moroney
      1 month ago
      Exceptional help at the desk from Priscilla and care at this clinic! My partner had a perforated eardrum and we were very grateful for all the help and care
      Dillon Maikousis profile picture
      Dillon Maikousis
      1 month ago
      Had sudden hearing issues and they managed to fit me in last minute on a Friday. Highly recommend.
      Shauna vS profile picture
      Shauna vS
      1 month ago
      Fantastic service, Alex and the team are always friendly and go out of their way to help. Would highly recommend.
      Anna Dunn profile picture
      Anna Dunn
      1 month ago
      Thank you.
      Quenie Trinh profile picture
      Quenie Trinh
      1 month ago
      It took my mum a few weeks to find the right hearing aid. Cherry patiently guided my mum through three different trials to find the right product that best suits her needs. Priscilla had made us feel very welcome on every appointments. I don't think we can get this kind of services else where!
      Max Mckinnell profile picture
      Max Mckinnell
      1 month ago
      Great service, hearing test was thorough. Would recommend!
      Nicole profile picture
      Nicole
      2 months ago
      I booked in thinking I needed an ear clean. The staff were professional and great at explaining the technical terms. Would recommend!
      Jake Ameduri profile picture
      Jake Ameduri
      2 months ago
      Great service and excellent help with hearing symptoms.
      Aaron Flavell profile picture
      Aaron Flavell
      2 months ago
      Friendly and professional advice and treatments
      Samuel Habtemariam profile picture
      Samuel Habtemariam
      2 months ago
      Amazing service and incredible staff. Made the situation and consultation feel so comfortable.
      Marcus Bade profile picture
      Marcus Bade
      2 months ago
      Lucia Zimbardi profile picture
      Lucia Zimbardi
      2 months ago
      Lovely service. Would definitely recommend!
      Jay Woo profile picture
      Jay Woo
      2 months ago
      The entire process was very easy. The staff were very accommodating and helpful. Excellent customer care!!!
      Almadina A Rolland profile picture
      Almadina A Rolland
      2 months ago
      My 4yo son had a great experience hearing screening check here, the audiologist was very patient and gentle during the session. good customer service and friendly.
      Ellie Zweck profile picture
      Ellie Zweck
      2 months ago
      Had a lovely experience at Audio hearing Melbourne! I am on my travels and needed my hearing aid parts changed as they were broken. It was done there and then and they cleaned my hearing aids too. Like brand new! Thank you so much.
      Conor McCarthy profile picture
      Conor McCarthy
      2 months ago
      Pris was amazing. She greeted me warmly and friendly with a beautiful smile. She booked me in for a hearing test. She also went above & beyond to help me track down a claim number from my file, and then gave me some fantastic advice for dealing with the insurance company for a workcover claim.
      S L profile picture
      S L
      2 months ago
      Many thanks to Priscille and Cherry for organising my hearing test and making my experience so comfortable and reassuring. Cherry is kind, empathetic and genuinely caring as she conducts the hearing assessment tests. Thank you Priscille for making everything else so easy and for your warm hospitality.
      Petrina Stewart profile picture
      Petrina Stewart
      2 months ago
      Very professional team and convenient location for a hearing test for our 6 year old
      colleen stanley profile picture
      colleen stanley
      2 months ago
      I had an excellent experience at the clinic in Toorak and cannot recommend them highly enough.

      Dr Cherry was absolutely wonderful. I attended with ongoing ear issues and she was professional, knowledgeable, gentle, and incredibly thorough. She performed microsuction to remove impacted wax, explained everything clearly, and made me feel comfortable and reassured throughout the entire appointment. I also had custom ear impressions taken for earplugs, and the process was seamless and expertly handled.

      A special mention to Priscella at reception, who was exceptionally warm, friendly, and welcoming from the moment I arrived. Her kindness and professionalism set the tone for a very positive experience.

      It is rare to find a clinic where both the clinical care and customer service are of such a high standard. Thank you, Dr Cherry and Priscella, for your outstanding care and genuine compassion. I would highly recommend this clinic to anyone seeking audiology services.
      Nick Marchand profile picture
      Nick Marchand
      2 months ago
      Joyce Rizkallah profile picture
      Joyce Rizkallah
      2 months ago
      Wonderful atmosphere and professional service.
      marco magi profile picture
      marco magi
      2 months ago
      Jamie Ahu profile picture
      Jamie Ahu
      2 months ago
      Alan Scott profile picture
      Alan Scott
      2 months ago
      Awesome quick service
      William Docherty profile picture
      William Docherty
      2 months ago
      Great service. I am from out of town and they were so helpful. I think if you have hearing aids you should consider coming here.
      Jennifer Brightling profile picture
      Jennifer Brightling
      2 months ago
      Cherry was great with children. Highly recommend her.
      F profile picture
      F
      2 months ago
      Great experience, 2 weeks for sleeping plugs, last 10 years, would definitely recommend.
      Ben Shaw profile picture
      Ben Shaw
      2 months ago
      Professional, informative and a smooth process. I will be using AudioHearing again.
      Alex Opitz profile picture
      Alex Opitz
      2 months ago
      Toula Mav profile picture
      Toula Mav
      3 months ago
      It’s been and absolute pleasure dealing with Priscille first and foremost regarding my dads hearing aids. Both Alex and Cherry fine tuned his needs which I really appreciate
      Cannot thank everyone enough for all the help and expertise provided for my dad
      choy villamangca profile picture
      choy villamangca
      3 months ago
      Really good, nice people. ❤️❤️❤️
      Ethan Cheow profile picture
      Ethan Cheow
      3 months ago
      Did my appointments with Cherry for ear wax removal and an overall hearing consult. Cherry was professional, helpful and attentive.

      All around top notch service including the friendly receptionist team!
      Bhavisha Mistry profile picture
      Bhavisha Mistry
      3 months ago
      Thank you Cherry and Priscelle for being so welcoming and making my appointment smooth as possible! Great service as always!
      Jason Boylan profile picture
      Jason Boylan
      3 months ago
      Connor Wallis profile picture
      Connor Wallis
      3 months ago
      Connor Wallis profile picture
      Connor Wallis
      3 months ago
      Balin profile picture
      Balin
      3 months ago
      Thank you, Priscille. Wonderful service.
      Liam Price profile picture
      Liam Price
      3 months ago
      Audiologist Cherry’s care went above and beyond the call of duty when I attended the clinic today. My problem was particularly stubborn and Cherry gave extremely generously of her time in order to fix it. I left able to hear clearly for the first time in some weeks. Extremely thorough and caring service. Receptionist Priscille was also very friendly and attentive. Would emphatically recommend to anyone with hearing trouble
      Quentin Sayer profile picture
      Quentin Sayer
      3 months ago
      I CAN HEAR WOOOOOOOO.
      Kam wah Leung profile picture
      Kam wah Leung
      3 months ago
      T Leung profile picture
      T Leung
      3 months ago
      My husband and I just relocated to this clinic and received excellent service. We never had this experience with my previous hearing aids before. Highly recommend this clinic!
      Amanda T profile picture
      Amanda T
      3 months ago
      What an attentive and efficient team; getting custom-made earplugs would usually be an uneventful process, but it actually turned out to be something enjoyable and easy.
      Priscille makes you feel looked after from the moment you step into reception, and Cherry took my ear impressions carefully and expertly whilst running me through some options to ensure a good outcome.
      Keep up the great work!
      Jackie Prasad profile picture
      Jackie Prasad
      3 months ago
      The team at South Yarra Audiology are so welcoming and professional. From Priscille at reception to Cherry who did my ear wax removal it made for a very comfortable visit.
      brayden guareschi profile picture
      brayden guareschi
      3 months ago
      Amazing customer service, from all staff!!

      Highly recommend
      Elisa Petrilli profile picture
      Elisa Petrilli
      3 months ago
      Best experience ever, my ears and hearing have never been better! I highly recommend!
      V S profile picture
      V S
      3 months ago
      Lovely team, provided the most caring service during a very stressful time for me. Didn’t push sales, patient and attentive care, 5/5 highly recommend. Very happy that I found this clinic 😌
      Jamie Kokoras profile picture
      Jamie Kokoras
      4 months ago
      My experience with AudioHearing was excellent
      Sue Brake profile picture
      Sue Brake
      4 months ago
      Automatically booked in for every 8 months. Quick and easy ear maintenance. I wouldn’t go anywhere else.
      Jessie Jin profile picture
      Jessie Jin
      4 months ago
      Alasdair McBride profile picture
      Alasdair McBride
      4 months ago
      Thank you. Priscille is very helpful.
      Ward Phillips profile picture
      Ward Phillips
      4 months ago
      I have been exceptionally impressed with Alex and Priscilla’s professionalism over the years. They have been kind, helpful & guided me through my choice to find the right product that best suits my needs at a time in life of acceptance of a decline in hearing.
      Having good hearing is life changing.
      Thank you.
      Harry Turner profile picture
      Harry Turner
      4 months ago
      Very friendly staff, detailed explanations about my hearing and what the next steps look like
      Simon C profile picture
      Simon C
      4 months ago
      Great thorough service, will continue to use the wonderful service
      Paul T profile picture
      Paul T
      4 months ago
      Had my second visit to pick up my first ever hearing aids.
      Prescill and Cherry were friendly and efficient explaining how to use the hearing aids.
      Highly recommended
      Sarthak Chandy profile picture
      Sarthak Chandy
      4 months ago
      Amazing care from the team, got ear wax removal done was clearly explained and quick and painless! Amazing patient care! Will come back again 🙂
      M H profile picture
      M H
      4 months ago
      Very happy with Alex who removed the ear wax effectively which was deeply impacted. The receptionists here are wonderful as well.
      Jonathon Deiley profile picture
      Jonathon Deiley
      4 months ago
      Great service, friendly staff 🙂
      alfred koo profile picture
      alfred koo
      4 months ago
      This was my first time visiting an Audiologist earlier this month. Over the past two months, I have been experiencing recurrent dizziness, mainly in the mornings and often triggered by certain head movements. I attended AudioHearing in South Yarra for an audiological assessment. From registration through to the assessment, I found the staff members and the Audiologist to be polite, patient, and friendly. The assessment was conducted professionally, and the Audiologist provided me with a very comprehensive report along with valuable recommendations for further follow-up. I left feeling reassured and relaxed. Thank you, Priscille and Cherry!
      Arnov Chaudhury profile picture
      Arnov Chaudhury
      4 months ago
      Priscille and Alex have been a delight. Really lucky that I found them at South Yarra. They got my hearing aid fixed in no time and were very considerate and accommodating. Highly recommend!
      Otto Ablinger profile picture
      Otto Ablinger
      4 months ago
      Wonderful service and provided me with a new set of hearing aaids l’m thrilled with, gear follow up service as well….highly recommended!
      Ashleigh Faulkner profile picture
      Ashleigh Faulkner
      4 months ago
      Great for children’s hearing tests!
      Brian “TRAVISGORF” Hung profile picture
      Brian “TRAVISGORF” Hung
      4 months ago
      Last weekend, I went to a motor show and the engine noise was extremely loud. The next morning, my left ear felt almost deaf — I couldn’t hear clearly, had constant ringing, and felt dizzy.
      A friend recommended Audio Hearing Melbourne, and I’m really glad I went. Cherry Wong, the audiologist who helped me, was incredibly kind, patient, and knowledgeable.
      They conducted three tests to diagnose the issue, and Cheery clearly explained what happened, why it happened, and how to relieve the symptoms. I felt very reassured throughout the whole process.
      Highly recommend to anyone experiencing ear or hearing problems.
      Fiona Somers profile picture
      Fiona Somers
      4 months ago
      Amazing service, super friendly and helpful.
      ALIREZA HOSSEINI profile picture
      ALIREZA HOSSEINI
      4 months ago
      Referred by the Dr, Amazing service and lovely people.
      Rennie Street profile picture
      Rennie Street
      4 months ago
      Thank you Priscille for getting me in for an urgent hearing test. The team were very helpful and friendly - Greer
      Jessie Clayton profile picture
      Jessie Clayton
      4 months ago
      Incredible experience here everyone is so caring and really do just want the best for you!
      Emma Wilson profile picture
      Emma Wilson
      4 months ago
      Great office and super accommodating for a 5year old who has a hard time sitting still (:
      Rik van Liere profile picture
      Rik van Liere
      5 months ago
      I lost the filter holder from one of my hearing aids and was worried it would be a hassle to fix. Luckily, I could just walk in and they sorted it out within minutes. Really friendly staff and great service. Highly recommend!
      P W profile picture
      P W
      5 months ago
      What a fantastic, kind and caring team! I highly recommend if you want to be looked after by people that genuinely care for your hearing health.
      Sunil Kumar profile picture
      Sunil Kumar
      5 months ago
      Received an exxellent wax removal service form the south yarra team. Very professional and helpful
      Nicki Tsourekis profile picture
      Nicki Tsourekis
      5 months ago
      Thank you. Great clinic!
      Peter Mokdissi profile picture
      Peter Mokdissi
      5 months ago
      ML profile picture
      ML
      5 months ago
      I haven't heard back regarding the wax removal appointment I booked online two weeks ago.
      Peter Gerard profile picture
      Peter Gerard
      5 months ago
      Mariella Barbara profile picture
      Mariella Barbara
      5 months ago
      In this clinic the service is super professional in a comfortable environment. I strongly recommend them!!
      Lisa Davidson profile picture
      Lisa Davidson
      5 months ago
      Great service, friendly and welcoming!
      Rebecca O' M profile picture
      Rebecca O' M
      5 months ago
      A wonderful clinic. Priscilla and Sarah really made me feel at ease. Highly recommend going here to get your ears checked.
      Brooke Murray profile picture
      Brooke Murray
      5 months ago
      Carl Nave profile picture
      Carl Nave
      5 months ago
      The loveliest lady greets you as soon as you walk in to a very calm and elegant reception area. Cherry was grey and efficient, I feel like my ears are unblocked within 10 minutes of leaving. Thank you team.
      Amy-Lee Farmer profile picture
      Amy-Lee Farmer
      5 months ago
      Very helpful and pleasant staff. Had to come here to purchase hearing aid batteries for my mum and very happy with the service.
      Sarah Morgan profile picture
      Sarah Morgan
      5 months ago
      Highly recommend. Alex is so experienced and fixed my ears that had been bothering me for months. Also got custom ear plugs for DJing.
      Priscille at the front desk is so awesome, and so was Vera who helped me make an appointment.
      Jane Hill profile picture
      Jane Hill
      5 months ago
      Wonderful practice who engage everyone with respect & dignity from first point of contact at reception and throughout the appointment and fitting process.
      Vivian Nguyen profile picture
      Vivian Nguyen
      5 months ago
      I had a great experience at Audiohearing South Yarra. Cherry, the audiologist, was incredibly professional, thorough, and caring. She took the time to explain everything clearly which was very reassuring, and Priscille made the booking process so quick and easy! Highly recommend 🙂
      Cason Brown profile picture
      Cason Brown
      5 months ago
      Priscille was such a lifesaver! She was very professional, knowledgeable, and kind. Couldn’t recommend this place more!
      Allan Ullman profile picture
      Allan Ullman
      5 months ago
      I came off a ship 🚢 that I am traveling around the world on.my problem was my left hearing aid would not connect. I tried everything I could. I went on the web for information. Nothing Worked. The Ship docked in Melbourne. I took an Uber to there location. Obviously I didn't have an appointment. I explained0d the situation that I had to be back at the ship by 5. They put me infront of the next group. She fixed my situation in 10 minutes. Great, I can hear again.
      Allan Ullman Vill Vie Odyssey and Boynton Beach FL
      Francisca Hurtado profile picture
      Francisca Hurtado
      5 months ago
      It was amazing – everyone was so friendly and helped me out in a matter of minutes. Thank you very much for your excellent service.
      Bow F profile picture
      Bow F
      5 months ago
      Finley profile picture
      Finley
      5 months ago
      Alex was very kind and clearly explained everything in the appointment, and the receptionist Priscille was very helpful and a delight to chat with. Highly recommend!
      Tyrell Blackburn profile picture
      Tyrell Blackburn
      5 months ago
      Priscille is the loveliest receptionist you will ever meet. Their heart is in the right place when I tell you they truly care about your health and well being. I guarantee you this is your best local audiologist so waste no time and book them now. Tip: Get a doctor’s referral for a Medicare refund if you want to get an assessment.
      Sophie oostermeyer profile picture
      Sophie oostermeyer
      5 months ago
      Exceptional service. The team organised an appointment for my daughter at very short notice so we could attend an upcoming ENT specialist consultation. They were incredibly helpful, professional, and accommodating. The testing was thorough, the report was completed and sent through almost immediately, and they even followed up afterwards. Easily one of the best customer service experiences I’ve had in healthcare. Highly recommend.
      Xanthia Ni profile picture
      Xanthia Ni
      5 months ago
      Stephen Rodgers profile picture
      Stephen Rodgers
      5 months ago
      I attended Audio Hearing, South Yarra, and it was a really interesting, pleasant experience. I look forward to my next appointment, in a week's time.
      Stanley Feldman profile picture
      Stanley Feldman
      5 months ago
      Service was very prompt and efficient. I got an appointment for a hearing test a few days after I contacted the office. A week later and I have new hearing aids programmed from the tests. I'm very pleased with the service.
      Cynthia Briffa profile picture
      Cynthia Briffa
      5 months ago
      Thank you. Great care.
      Chr Hiker profile picture
      Chr Hiker
      6 months ago
      Great clinic - Alex was terrific - quickly fixed my hearing aid and explained the benefits of using them regularly to improve hearing and brain health.

      Thanks Alex
      Chris
      Richard Harris profile picture
      Richard Harris
      6 months ago
      Honest, professional appointment with audiologist and excellent customer service. Highly recommended.
      Paula Rodriguez profile picture
      Paula Rodriguez
      6 months ago
      I had a wonderful experience at AudioHearing Melbourne. The staff were extremely professional, kind, and attentive. They made me feel comfortable from the moment I walked in and explained everything clearly throughout the appointment. The ear wax removal procedure was quick and completely painless. I truly appreciate their care and expertise. Highly recommend! Thank you to cherry and prisil ❤️
      Cameron Kerr profile picture
      Cameron Kerr
      6 months ago
      Everyone in the place is fantastic, friendly and professional especially Pricille on the front desk who is extra wonderful! I won’t be looking for a new audiologist anytime soon!
      TheToshinator99 profile picture
      TheToshinator99
      6 months ago
      Amazing experience, lovely staff and an easy procedure, would most definitely recommend
      Katia Dryazgina profile picture
      Katia Dryazgina
      6 months ago
      Great service, very professional and friendly.
      Terry McMillan profile picture
      Terry McMillan
      6 months ago
      Rebecca Browne profile picture
      Rebecca Browne
      6 months ago
      Brilliant service from start to finish. Very accommodating with booking appointments - could accommodate evening app due to work.
      Would highly recommend
      Ally Wells profile picture
      Ally Wells
      6 months ago
      barbara&terry batistich profile picture
      barbara&terry batistich
      6 months ago
      Receptionist so helpful. Fixes all minor problems. Just wonderful.
      Wendy Dunne profile picture
      Wendy Dunne
      6 months ago
      It is always a joy to come to Audio Hearing on Toorak Road, where I am always met by Priscille, who goes out of her way to make it easy for me and because I am disabled I really appreciate it. Apart from that, she has a lovely smile and is as kind as you could wish for I would highly recommend anyone to use this place.
      Vivian profile picture
      Vivian
      6 months ago
      My family member went there for earwax removal and hearing aid repair. Cherry, the audiologist, was nice and professional! Same for the receptionist— she was really friendly when my family member booked in an appointment.
      Ali Khero profile picture
      Ali Khero
      6 months ago
      One of the best place to visit for audio hearing, specially the kindness of pricieel
      santiago costas profile picture
      santiago costas
      6 months ago
      They're very professional and helpful. Thank you!
      Vivian Wei profile picture
      Vivian Wei
      6 months ago
      Cherry is really professional and friendly. We’ve been coming here for a few years now and always have a great experience.
      patrick kerrigan profile picture
      patrick kerrigan
      6 months ago
      Excellent service and my audiologist was Cherry. Would recommend without hesitation
      Sian Hor profile picture
      Sian Hor
      6 months ago
      Priscille on reception at AudioHearing is amazing. So accommodating and went out of her way to help me. I am incredibly grateful. Subsequently this made organising some investigations very seamless and straightforward. Would recommend any day!
      Roger profile picture
      Roger
      6 months ago
      Alex and staff always very professional and happy to help with everything, even the smallest details. Highly recommend.
      Matt Nash profile picture
      Matt Nash
      6 months ago
      I came in to get ear plugs for work. Priscille and the team at AudioHearing were great to deal with, even when I had to change appointment times, and be a pain with specific payment requirements etc. I didn't have to wait either. Great stuff!
      Neve Errez profile picture
      Neve Errez
      6 months ago
      Outstanding service!
      C S profile picture
      C S
      6 months ago
      Lifesavers! Priscil was absolutely adorable and fantastic. They fixed my hearing aids (GN Resound) in a matter of minutes.

      Absolutely recommend it. ♥️
      Charles Peake profile picture
      Charles Peake
      6 months ago
      Great process, very efficient. Also got me into appointment earlier than expected
      S S profile picture
      S S
      6 months ago
      I visited AudioHearing Melbourne in South Yarra and was extremely impressed with the level of care I received. The clinic runs efficiently and has a warm, friendly atmosphere from the moment you walk in. The team is highly experienced and takes the time to listen carefully, explaining everything clearly without making you feel rushed. It’s reassuring to receive such attentive and professional service. I would confidently recommend this clinic to anyone wanting quality hearing care and personalised support.
      Erin Watkins profile picture
      Erin Watkins
      6 months ago
      A lovely environment. Fast service. Would recommend.
      Jacob profile picture
      Jacob
      6 months ago
      Easy booking. Friendly staff that make the process much easier
      Dianne Chaucer profile picture
      Dianne Chaucer
      6 months ago
      Thank you. Great clinic. Priscille and Cherry are wonderful.
      Stephanie Harland profile picture
      Stephanie Harland
      6 months ago
      Greeted with kindness and given exactly the right help - thank you!
      Dylan Kilner profile picture
      Dylan Kilner
      6 months ago
      Really kind and helpful. thank you team.
      Furkan Balci profile picture
      Furkan Balci
      6 months ago
      Priscilla was super helpful and friendly. Im happy with device and filters i bought. The best in South Yarra.
      Stephen Beattie profile picture
      Stephen Beattie
      6 months ago
      Needed to get some earwax removed and everything about the process was quick and easy. Managed to get a same day appointment. The specialist took care when removing the ear wax and didn’t cause any pain. I’ve been here once before and would be happy to go again.
      Taylor Highwest profile picture
      Taylor Highwest
      6 months ago
      Audiologists and Reception are knowledgeable and professional. They assist with Government funded schemes, and Cherry ensured I had a hearing medical care plan in place for check ups and support. Thank you
      Zen profile picture
      Zen
      6 months ago
      I visited due to sudden hearing loss, and it was so nice to see you, so kind and professional! I visited suddenly, but the reception welcomed me kindly and booked me 🙂 I recommend it to everyone!
      jce profile picture
      jce
      6 months ago
      I had an excellent experience at this clinic! They fit me in last minute on a Saturday afternoon, and Alex sorted my blocked ears out. I’ll be back!
      Nick Papageorgiou profile picture
      Nick Papageorgiou
      6 months ago
      Robby Mulvey profile picture
      Robby Mulvey
      6 months ago
      Maryse A.T profile picture
      Maryse A.T
      6 months ago
      Cherry cleaned my ears with the microsuction and she did a fantastic job! She was very efficient and my ears felt much better afterwards. Priscill at the front desk was very lovely and welcoming too, from beginning to end I had a great appointment. Will definitely return for my yearly cleans!
      Paul Banschikov profile picture
      Paul Banschikov
      7 months ago
      I had a great experience at Audio Hearing. From the moment I arrived, the receptionist was welcoming, friendly, and very helpful, making the whole process smooth and comfortable. The doctor was professional, thorough, and took the time to clearly explain everything, which made me feel confident and well looked after.

      I really appreciated the care and attention from the whole team and would highly recommend Audio Hearing to anyone needing hearing services.
      Pauline P profile picture
      Pauline P
      7 months ago
      Thank you for your support, the team is wonderful.
      Amy Chamberlain profile picture
      Amy Chamberlain
      7 months ago
      Highly recommend! Cherry was extremely thorough and caring while taking care of my blocked ears, and Priscille was friendly and efficient at reception. All round great service, I wouldn't go anywhere else now.
      Fab T profile picture
      Fab T
      7 months ago
      Great service. The hearing results were all very clearly explained. Highly recommended.
      Minusblack Productions profile picture
      Minusblack Productions
      7 months ago
      Very professional
      Denise Siddons profile picture
      Denise Siddons
      7 months ago
      Belinda & Ben Herde profile picture
      Belinda & Ben Herde
      7 months ago
      Excellent and professional staff highly recommend
      Harry Cooper profile picture
      Harry Cooper
      7 months ago
      The customer service was incredible. Sara, Cherry and Priscelle are amazing at what they do!
      Micheal Mastry profile picture
      Micheal Mastry
      7 months ago
      Amazing personal professional and empathetic service. Presil was amazing!!!
      Daniel Kleviansky profile picture
      Daniel Kleviansky
      7 months ago
      Exemplary service from Priscille and Cherry. Fitted me at the shortest of notice (same day, within hours), to deal with a time-critical test. Appointment began at the exact time, and my entire interaction with everyone involved was nothing short of world class. Outstanding through and through.
      Jessica Tsiakis profile picture
      Jessica Tsiakis
      7 months ago
      Great and easy assessment for hearing concerns with my 14 year old son.
      Michael Philippe Celebrant profile picture
      Michael Philippe Celebrant
      7 months ago
      What can I say… I can say “I can hear once more”.

      I had a fantastic experience at Audio Clinic Now Hearing. From the moment I arrived, the team was welcoming, professional, and incredibly reassuring.

      The earwax removal was explained clearly, carried out gently, and was completely pain-free. I felt well cared for throughout, and the improvement in my hearing was immediate and impressive.

      If you’re feeling blocked, uncomfortable, or simply want peace of mind, I highly recommend this clinic. Efficient, knowledgeable, and genuinely caring service from start to finish.
      Ray Ellem profile picture
      Ray Ellem
      7 months ago
      Great experience. Very professional and felt great confidence.
      Sarah Whitechurch profile picture
      Sarah Whitechurch
      7 months ago
      Highly recommend AudioHearing South Yarra. Very professional as well as being very friendly. Answered all my questions, whilst understanding my needs.
      Marcelle Kamil profile picture
      Marcelle Kamil
      7 months ago
      I was recommended by a friend who has positive experience with Audiohearing. I just purchased my first pair of hearing aids two months ago and I absolutely love them!

      Thank you Cherry and the team!
      Avi Getsel profile picture
      Avi Getsel
      7 months ago
      Great location, good service.. friendly environment.. good end result.. yearly visit would be highly recommended.
      Jack Walker profile picture
      Jack Walker
      7 months ago
      Cherry and Alex are both great audiologists and have helped me massively since setting me up with a hearing aid 7 months ago. Priscille at Reception in South Yarra is also lovely and very welcoming.
      Jessica profile picture
      Jessica
      7 months ago
      The reception was warm and welcoming as soon as we arrived. They made my young daughter felt at ease before and during the test. Wonderful customer service and efficient. Thank you
      Judy Davidson profile picture
      Judy Davidson
      7 months ago
      Friendly helpful service upon arrival. Dr Alex made me feel at ease while he suctioned my ears, which were cleared in no time at all. Great experience over all.
      Emily A. Saaen profile picture
      Emily A. Saaen
      7 months ago
      Both administrative and medical staff are absolutely delightful and helpful 😃👌 My appointment was handled with utmost care and precision, and gave me valuable results immediately. Thanks team, you are the best! Looking forward to the follow-up in 2 months 🙂 😀
      Jennifer Donnelly profile picture
      Jennifer Donnelly
      7 months ago
      Great service! Polite team and expertise!
      Bethany Gordon profile picture
      Bethany Gordon
      7 months ago
      Amazing staff. Great experience highly recommend
      Belinda Jane profile picture
      Belinda Jane
      7 months ago
      Absolutely lovely experience thank you
      Todd Olsson profile picture
      Todd Olsson
      7 months ago
      One of the most lovely experiences I've had in Melbourne! I left my hearing aid case on the plane 10 days ago. Noticed the South Yarra location and literally walked in off the street. I was immediately and politely greeted by Sarah, who listened carefully, smiled and immediately got up to work on a solution for me. She returned quickly and provided a clean, perfect hearing aid case. I attempted to pay, but she would not accept it and said they are happy to help and would like me to have it as a gift and wished me a wonderful trip. Really amazing place, and the client in the waiting area also a big smile; clearly know AudioHearing is THE place to go for any hearing issue big or small.
      Kuan CHIN profile picture
      Kuan CHIN
      7 months ago
      Saw Alex and got fitted with hearing aids.
      Alex is such a down-to-Earth individual and has the patience of an angel. He is an excellent audiologist, never rushed and has a “nothing is a problem attitude.
      Sarah his PA, will be the one taking your appointment call and she is charming and warm and again exudes the same kind and friendly energy as Alex.
      Overall, an excellent team and the provision of top notch patient care is in their DNA.
      You will not be disappointed.
      Anna S profile picture
      Anna S
      7 months ago
      The receptionist here was incredibly warm, friendly, and welcoming. The audiologist was also wonderful so kind and polite. I felt well cared for the entire visit. Highly recommend!
      David Callanan profile picture
      David Callanan
      8 months ago
      Had a great experience at audio hearing in South Yarra for ear wax removal. Priscille was extremely friendly and helpful from the very first phone call and very happy with the procedure aswel. I would definitely recommend them.
      Gau Gau profile picture
      Gau Gau
      8 months ago
      Friendly and helpful receptionist. The therapist was patient and thorough in her examination, explanation and treatment
      Evgenii Neumerzhitckii profile picture
      Evgenii Neumerzhitckii
      8 months ago
      i got my earwax removed and it felt very satisfying 😀 also the staff is super friendly AND there was a beautiful lady at reception who also had amazing accent and she was also kind
      Sohaib Virk profile picture
      Sohaib Virk
      8 months ago
      Absolutely wonderful service! Accommodated us on short notice over a weekend and were extremely helpful!
      Paul Kelly profile picture
      Paul Kelly
      8 months ago
      Warm and wonderful service. I could not recommend them more if you really want to first class care.
      Digby L profile picture
      Digby L
      8 months ago
      Fantastic service and advice. Highly recommended using AudioHearing in South Yarra.
      Also lovely people!!
      Close Andrew John profile picture
      Close Andrew John
      8 months ago
      Very helpful and attentive. Great service.
      Liz Anderson profile picture
      Liz Anderson
      8 months ago
      Great with little kids - saw my 4 year old who was very nervous and made it a lovely experience
      Laurance Whyman profile picture
      Laurance Whyman
      8 months ago
      Timothy Smith profile picture
      Timothy Smith
      8 months ago
      Great experience, very professional and friendly. Would highly recommend
      Abdelrahman Abdelaal profile picture
      Abdelrahman Abdelaal
      8 months ago
      I had a very positive experience at AudioHearing Melbourne, South Yarra.
      The clinic is professional, well organised, and very welcoming.

      Special thanks to Alex, who was extremely patient, knowledgeable, and supportive throughout the assessment. He took the time to explain everything clearly and made me feel comfortable and confident during the whole process.

      I highly recommend this clinic to anyone looking for professional hearing care and genuine attention.

      Regards
      Julian Gray profile picture
      Julian Gray
      8 months ago
      10 star service, lovely and knowledgeable. Definitely recommend.
      If you call, speak to Priscille, she's fabulous.
      Rory profile picture
      Rory
      8 months ago
      Alex and team were super helpful and friendly. I will be back! ☺️
      Lisa O'Brien profile picture
      Lisa O'Brien
      8 months ago
      Anupama Achar profile picture
      Anupama Achar
      8 months ago
      Excellent service. Alex took his time with my elderly Mum and explained everything very well and was very patient with her.
      Joelle Reid profile picture
      Joelle Reid
      9 months ago
      Best service I’ve received anywhere and would give 6 stars if it was available.
      Aron Lefkovic profile picture
      Aron Lefkovic
      9 months ago
      Had a great experience with my wax removal. Service was great - very helpful with info
      Harrison Codda profile picture
      Harrison Codda
      9 months ago
      Extremely happy And also very accommodating Will definitely highly recommend
      Eddie Fares profile picture
      Eddie Fares
      9 months ago
      Had problem with refund from Medicare and they sorted it out completely
      James Gallus profile picture
      James Gallus
      9 months ago
      Charlton Li profile picture
      Charlton Li
      9 months ago
      Thanks so much to Cherry and the team for the professional help!
      Anna Fiszman profile picture
      Anna Fiszman
      9 months ago
      An incredible level of care and kindness from the entire staff at the clinic. These folks are angels.
      Mitchell Stockdale profile picture
      Mitchell Stockdale
      9 months ago
      The team at AudioHearing South Yarra are fantastic! It’s easy to make a booking, and they take really good care of their patients! Thanks, I can hear again!
      Shterna Shusterman profile picture
      Shterna Shusterman
      9 months ago
      It’s a wonderful place. Kind and Caring. The receptionist is always lovely.
      Cynthia Burgin profile picture
      Cynthia Burgin
      9 months ago
      AudioHearing South Yarra are so professional and friendly - Pricill,
      Cherry and Alex made getting
      Hearing aids something to look forward to, rather than it being yet another handicap that seems to accompany getting older. I was excited on the day of my fitting and be fitted for hearing aids so I could stop relying on reading people’s lips to hear what they are saying. I am looking forward to saying “what did you say?” A lot less frequently. Priss, Cheery and Alex are most helpful and enthusiastic in their roles.
      Cheryl Sacher profile picture
      Cheryl Sacher
      9 months ago
      Thank you. Fabulous and efficient. Highly recommended.
      Lenina Tsekhanskaia profile picture
      Lenina Tsekhanskaia
      9 months ago
      Thank you. Wonderful clinic.
      Sam Pearson profile picture
      Sam Pearson
      9 months ago
      Great clinic, very friendly service and Cherry the audiologist was excellent. They improved the sound quality of my PHONAK hearing aids and I don’t need to buy new ones.
      Leisha Haskins profile picture
      Leisha Haskins
      9 months ago
      Amazing Customer service. Very caring and proactive. Priscille is the best - she goes above and beyond!
      Ian Cochrane profile picture
      Ian Cochrane
      9 months ago
      Great clinic
      James Belcher profile picture
      James Belcher
      9 months ago
      Thank you, Alex. Life is so much better when your hearing is great!
      Doug Spence profile picture
      Doug Spence
      9 months ago
      Wonderful experience.
      Tyler Agnew profile picture
      Tyler Agnew
      9 months ago
      Excellent service - job was done perfectly!
      Zahra profile picture
      Zahra
      9 months ago
      I'm really happy of service, Sarah at reception made everyone feel very welcome and Alex was, so helpful guiding me with my hearing. Don't go anywhere else, they are lovely here.
      Nanna Bear profile picture
      Nanna Bear
      9 months ago
      Lilian Navas profile picture
      Lilian Navas
      9 months ago
      My GP referred me here because I was experiencing tinnitus and wanted to make sure everything was okay. Booking the appointment was so easy, the receptionist was lovely and got me sorted in seconds. A few days later, I saw the doctor, who was incredibly kind and took the time to explain everything clearly. They gave me great tips for managing my tinnitus and recommended a wax cleaning. I came back the next day for that, and it was the best decision! Everyone was so patient, caring, which is rare to find nowadays. Highly recommend! ☺️
      Sue McKnight profile picture
      Sue McKnight
      10 months ago
      Very helpful and so professional. Thank you.
      Erica Harvey profile picture
      Erica Harvey
      10 months ago
      Tony Sheehan profile picture
      Tony Sheehan
      10 months ago
      Thorough and professional hearing assessment -5 stars
      Bruno Schiavetti profile picture
      Bruno Schiavetti
      10 months ago
      rose tour profile picture
      rose tour
      10 months ago
      Henry Ledgerwood profile picture
      Henry Ledgerwood
      10 months ago
      Open on Saturday so very convenient! Quick and efficient service. Highly recommend.
      Maurice Burstin profile picture
      Maurice Burstin
      10 months ago
      Excellent service and I love my hearing aids so much! The best thing is they were able to fix my hearing aids on a Saturday afternoon!
      P profile picture
      P
      10 months ago
      Fabrizio D profile picture
      Fabrizio D
      10 months ago
      John Smith profile picture
      John Smith
      10 months ago
      Definitely would recommend.

      As a deaf person from birth I've dealt with many audiologists over my short life, and these guys definately stand out to me.

      They actually care for their clients and provide above and beyond services. Dr Alex has been especially helpful in integrating some new devices into my life. He has been available to contact at any time to help me with any issues.

      10/10 experience.
      Alexis sauzier profile picture
      Alexis sauzier
      11 months ago
      We had such a great experience at this shop! Priscille was absolutely amazing – she went above and beyond to help us, was friendly, patient, and really knowledgeable. She made the whole process so easy and enjoyable. Customer service like this is rare to find these days, and we couldn’t be happier with the support we received. Highly recommend!
      Mishthi Gupta profile picture
      Mishthi Gupta
      12 months ago
      I made an emergency appointment as I lost one of my hearing aid. They were super helpful and gave me the quickest appointment. I got a week of trial for a better hearing aid and absolutely loved the new ones. The staff is extremely helpful and really polite. They care about your issues and provide the best solutions, care and attentiveness. Everything was very quick. Within 2 appointments I got a week of trial for hearing aids and got new ones ordered as well. Highly recommend to everyone.
      jenny supple profile picture
      jenny supple
      12 months ago
      Had such a wonderful experience in this clinic. I’ve just moved to Australia from Ireland, and was immediately made welcome by all the team. From a warm greeting at reception, to the gentle but thorough procedure from the audiologist. I also believe they stayed longer than expected to make sure I received the results I wanted (sorry!). Really delighted I chose this clinic, and would recommend to anyone to go here. Not to mention, this was my first experience in Australia for any sort of treatment.. they made me feel at ease and comfortable throughout. Thank you so much to all the team 🙂
      See All Reviews