hearing assessment
Hearing Assessment
Hearing is a complex process and to assess it comprehensively, our audiologists use a sequence of tests to diagnose any possible hearing problems and to help determine effective treatments.
What tests will be performed?
All assessments begin with a comprehensive history taking. This ensures our audiologists to gain a full medical picture of your hearing health. This also helps to establish a timeline so all concerns are met and you are directed to the correct treatment pathway.
During a standard hearing assessment, the following tests are performed to ensure the appropriate treatment will be delivered:
Otoscopy
Otoscopic examination is performed:
- To examine the external auditory canal for any abnormalities and blockages due to the presence of a foreign object or wax build-up
- To evaluate the middle ear through the eardrum for any signs of rupture, puncture, and infection
Pure Tone Audiometry
Commonly referred to as “hearing test”, is used to identify hearing threshold levels of an individual in order to determine the degree, type, and configuration of a hearing loss.
For this test, you will listen to a range of beeps and whistles and indicate when you can hear them. The loudness of each tone is reduced until you can just hear the tone. The softest sounds you can hear are your hearing thresholds.
Tympanometry
This is an automatic examination which is used to test the condition of the middle ear and mobility of the eardrum (tympanic membrane). This helps to identify any possible middle-ear issues. It is helpful in detecting middle ear effusion, Eustachian tube dysfunction, tympanic membrane perforation, disruption of the ossicles, and otosclerosis.
Speech Audiometry
The range of audible sounds, not just the degree of hearing loss, can vary considerably from person to person. Unfortunately, when hearing is damaged it is usually not just the volume of sound that is softer; often the quality of the sound is also distorted. The amount of distortion can be measured using speech discrimination tests. Hearing loss affects people differently and people with the same degree of hearing loss may experience different degrees of difficulty hearing and understanding speech.
A speech test, which requires the patient to hear specific single words and repeat them back at various testing levels, allows us to understand your functional hearing which can reflect real-life performance.
For clients with a prolonged duration of deafness, even with ideal amplification, they are unable to achieve 100% speech recognition. This is because of auditory deprivation, where the brain has not received auditory input for several years and is now unable to process speech as proficiently as before. Unfortunately, once this speech comprehension ability is lost, it can not be regained. This is why amplification is strongly recommended as soon as possible for those with a significant hearing loss.
After the Hearing Assessment
Depending on the results of the assessment, our qualified audiologists will take you through a list of options that are available and provide them with a recommendation to best manage their hearing health.
This may include
- GP report
- Tinnitus management/counseling
- Hearing amplification
- Referral to a relevant healthcare professional
- Communication strategies
Where to get help
Our team at AudioHearing are highly qualified to:
- Diagnose the degree and type of hearing loss
- Perform micro-suction wax removal if it is required
- Refer you to a relevant healthcare professional if it is required
- Provide counselling to best optimise your communication levels
- Recommend and prescribe hearing aids from any manufacturer
- Provide excellent aftercare to ensure optimal outcomes
How Can We Help You?
AUDIOLOGY SERVICES
- Hearing Test
- Hearing Loss- Sudden Hearing Loss
- Dementia & Hearing Loss
- Hyperacusis & Sensitivity to Sounds
- Tinnitus
- Vertigo
- Dizziness
- Hearing Aids
- Invisible Hearing Aids
- Hearing Aid Repair
- Free Pensioners & Veterans Hearing Aids
- Hearing Aid Batteries
- Hearing Services
- Ear Wax Removal
- Custom Ear Plugs
- Work Cover Services
- Industrial Hearing Test
- Hearing Aid Prices

I will be returning for all my audio and hearing needs.








Thanks to Pris for making the experience so easy for me, I appreciate all your support.













































Dr Cherry was absolutely wonderful. I attended with ongoing ear issues and she was professional, knowledgeable, gentle, and incredibly thorough. She performed microsuction to remove impacted wax, explained everything clearly, and made me feel comfortable and reassured throughout the entire appointment. I also had custom ear impressions taken for earplugs, and the process was seamless and expertly handled.
A special mention to Priscella at reception, who was exceptionally warm, friendly, and welcoming from the moment I arrived. Her kindness and professionalism set the tone for a very positive experience.
It is rare to find a clinic where both the clinical care and customer service are of such a high standard. Thank you, Dr Cherry and Priscella, for your outstanding care and genuine compassion. I would highly recommend this clinic to anyone seeking audiology services.











Cannot thank everyone enough for all the help and expertise provided for my dad


All around top notch service including the friendly receptionist team!










Priscille makes you feel looked after from the moment you step into reception, and Cherry took my ear impressions carefully and expertly whilst running me through some options to ensure a good outcome.
Keep up the great work!









Having good hearing is life changing.
Thank you.




Prescill and Cherry were friendly and efficient explaining how to use the hearing aids.
Highly recommended








A friend recommended Audio Hearing Melbourne, and I’m really glad I went. Cherry Wong, the audiologist who helped me, was incredibly kind, patient, and knowledgeable.
They conducted three tests to diagnose the issue, and Cheery clearly explained what happened, why it happened, and how to relieve the symptoms. I felt very reassured throughout the whole process.
Highly recommend to anyone experiencing ear or hearing problems.




















Priscille at the front desk is so awesome, and so was Vera who helped me make an appointment.




Allan Ullman Vill Vie Odyssey and Boynton Beach FL










Thanks Alex
Chris







Would highly recommend













Absolutely recommend it. ♥️
















I really appreciated the care and attention from the whole team and would highly recommend Audio Hearing to anyone needing hearing services.











I had a fantastic experience at Audio Clinic Now Hearing. From the moment I arrived, the team was welcoming, professional, and incredibly reassuring.
The earwax removal was explained clearly, carried out gently, and was completely pain-free. I felt well cared for throughout, and the improvement in my hearing was immediate and impressive.
If you’re feeling blocked, uncomfortable, or simply want peace of mind, I highly recommend this clinic. Efficient, knowledgeable, and genuinely caring service from start to finish.



Thank you Cherry and the team!










Alex is such a down-to-Earth individual and has the patience of an angel. He is an excellent audiologist, never rushed and has a “nothing is a problem attitude.
Sarah his PA, will be the one taking your appointment call and she is charming and warm and again exudes the same kind and friendly energy as Alex.
Overall, an excellent team and the provision of top notch patient care is in their DNA.
You will not be disappointed.







Also lovely people!!





The clinic is professional, well organised, and very welcoming.
Special thanks to Alex, who was extremely patient, knowledgeable, and supportive throughout the assessment. He took the time to explain everything clearly and made me feel comfortable and confident during the whole process.
I highly recommend this clinic to anyone looking for professional hearing care and genuine attention.
Regards

If you call, speak to Priscille, she's fabulous.













Cherry and Alex made getting
Hearing aids something to look forward to, rather than it being yet another handicap that seems to accompany getting older. I was excited on the day of my fitting and be fitted for hearing aids so I could stop relying on reading people’s lips to hear what they are saying. I am looking forward to saying “what did you say?” A lot less frequently. Priss, Cheery and Alex are most helpful and enthusiastic in their roles.






















As a deaf person from birth I've dealt with many audiologists over my short life, and these guys definately stand out to me.
They actually care for their clients and provide above and beyond services. Dr Alex has been especially helpful in integrating some new devices into my life. He has been available to contact at any time to help me with any issues.
10/10 experience.



AUDIOHEARING MELBOURNE CLINICS
- South Yarra
- Brighton
- Doncaster
- Armadale
- Prahran Malvern Road
- Prahran High Street
- St Kilda East
- Box Hill