Oticon companion app
One powerful app. So many benefits.
The latest version of the Oticon Companion app is available for both Android™ and Apple® products.
The ON app has been discontinued for iOS devices. Since this change we have seen an increase in questions regarding the Oticon Companion app and its compatibility with different hearing aids. In many of these cases, the challenge that the user is encountering is due to older firmware.
If users are encountering challenges using the Companion app, please ensure that:
- Opn devices are updated to the final version of Opn firmware, 6.1, released with Genie 2019.2.
- We also recommend deleting the ON app from any devices after the Companion app is installed.
- As a general troubleshooting recommendation, we recommend that hearing instruments are updated to the latest firmware if difficulties are encountered with app compatibility issues.
All in one place. Give your more flexibility
More discreetness – more satisfaction
Just slide or tap your phone to adjust your volume, change programs, connect to accessories, and more – easily and discreetly without touching your hearing aids. And feel the instant gratification of an elevated Apple Watch experience for even more discretion.
Greater support in noise
You can toggle on the SpeechBooster to enhance speech and reduce background noise.
More rewarding customization
Great personalization options – like easily fine-tuning microphone sound – offer exactly the sound experience clients prefer in different situations.*
Helpful usage data
It helps you adjust to wearing hearing aids and gives you data to help optimize fittings.
Simple in-app help and support
Get step-by-step instructions right in the app, plus notifications and automatic updates. You can even see battery time and find lost hearing aids.
Convenient remote counseling
Integrated RemoteCare offers you all the benefits of telehealth that improve patient satisfaction. And you’ll gain efficiency and convenience.
*HearingFitness and Sound equalizer are only available for Oticon Real™ hearing aids with 1.1.0 firmware.
Use Apple built-in hearing aid controls
All Oticon hearing aids with 2.4 GHz Bluetooth® technology (e.g., Oticon Intent™, Real™, More™, Play PX, Zircon, etc.) can be used with Apple devices to make adjustments to hearing aids, including changes to volume, program changes and the ability to turn on Live Listen (turns the phone into a remote microphone).
To access these controls, you can select Setting > Accessibility > Hearing Devices and then select your hearing aids. You can also access the controls by using the Accessibility Shortcut. To set up the Accessibility Shortcut go to Settings > Accessibility > Accessibility Shortcut and from the list of items select MFi Hearing Devices. Once setup you will be able to access the hearing aid controls by triple clicking on the side button for iPhone X or later. For older devices quickly click on the Home button three times.
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