myPhonak app

Personalised hearing

Packed with value-added features and unique personalisation options, myPhonak is a free, easy-to-use smartphone app that empowers you to take control of your hearing, promotes well-being, and fits seamlessly into your lifestyle.

  • NEW Optional Two-Factor Authentication
  • NEW Widget for quick access to most popular features
  • Directly connects to your Phonak hearing aids for a personalised hearing experience
  • Shows available programs, battery info, and more
  • Connects remotely to your hearing care professional
  • Enables health data tracking
Phonak myPhonak app

Improved ease of use and security

Introducing additional functionalities to make your hearing experience more seamless and secure than ever before.

State-of-the-art security

myPhonak account holders now have access to an additional, optional layer of security with Two-Factor Authentication1. In addition to entering a password to log in, Two-Factor Authentication requires users to enter a code that is sent to their registered email address or mobile number.

This optional layer of security can be set up in three easy steps:

  1. Sign on to myPhonak account
  2. Choose the other verification method: email or phone
  3. Enter the verification code received

Personalisation at your fingertips

The most popular myPhonak features are now accessible directly to your home screen. With the myPhonak widgets², you can easily check and make adjustments to:

  • Connection status, active program and battery state of charge (iOS users only)
  • Volume, active program and mute (Android users only)

Create a myPhonak account to benefit from:

  • Wearing time, steps and heart rate tracking
  • A secure account to store your health data 
  • Two-Factor Authentication 
Sync myPhonak Health with Android smartphone
Sync myPhonak Health with Android smartphone

Control your personalised hearing experience

Preset your hearing aids to the volume you find most comfortable and choose programs for defined listening situations that adapt to your unique hearing needs. Features include

  • Dynamic noise cancellation, speech focus, and more
  • Three pre-set scenario-based programs from Phonak Target, including Restaurant, Watching TV, and Music

Feel empowered in your health and well-being

A variety of health-tracking features keep you motivated to reach your hearing health and well-being goals, with additional features like:

  • Comprehensive snapshot of your health data
  • Functions such as Steps, Activity Levels, Heart Rate Tracking, and Distance Walked and Ran
  • Optional goal-setting for Steps and Wearing Time in different sound environments

Get remote fittings at your convenience

Find comfort in knowing that you can connect with your hearing care professional for additional support—by appointment whenever you need it. Features include

  • Convenient remote video appointments
  • Real-time hearing aid adjustments in any environment
  • Remote hearing tests through AudiogramDirect

Adapt your hearing aids to your unique needs

Set up your devices to suit your unique hearing needs by checking on the status of your hearing aids and managing your hearing aid programs. Features include

  • Status information, such as battery charge
  • Setting up Bluetooth® phone calls and streaming
  • Setting up Tap Control
  • Creating custom programs
Phonak myPhonak app personalised exp